Community Experience Associate (New Homes) - Van Metre Homes : Job Details

Community Experience Associate (New Homes)

Herndon, VA

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

At Van Metre, we believe that each employee contributes directly to our growth, success, and culture. We seek out candidates who love to challenge themselves and work with others to fulfill this role. Van Metre Companies is seeking a Community Experience Associate to work at our Arpina Valley community located in Herndon, VA!

As a Community Experience Associate at Van Metre Homes, your primary responsibility is to deliver an exceptional homebuying experience to potential buyers by conducting engaging tours, maximizing the potential of the CRM system, ensuring accurate documentation, collaborating with other teams, achieving data accuracy, and proactively maintaining a tidy appearance of the community and its homes. Your role is crucial in attracting and retaining customers, contributing to the overall success of Van Metre Homes.

Van Metre Model Homes are open 7 days per week. The two days off for this position will be either on Tuesday and Wednesday or on Thursday and Friday. Weekend work is a requirement for this position.

Community Experience Associate Responsibilities

• Tour experience: Deliver an exceptional homebuying experience by conducting engaging tours of model homes, immediate delivery homes, and the surrounding community for potential buyers.
• Prospect outreach: Maximize the potential of Van Metre's Customer Relationship Management (CRM) system to identify and engage with prospects.
• Product expertise: Demonstrate knowledge of the community, its products, and real estate market trends.
• Traffic management: Ensure accurate documentation of all appointments and prospect engagement.
• Sales operations: Collaborate with the Community Executive and Community Experience Manager.
• Record maintenance: Maintain data accuracy across Van Metre's CRM and other systems.
• Community appearance: Proactively maintain a tidy and presentable appearance of the community and its homes.

Experience

• Experience in sales, in any industry, preferred.
• Proven track record of meeting or exceeding goals.
• Ability to work a flexible schedule, including weekends and evening hours.
• Exceptional public speaking, problem-solving, analytical, communication, presentation, and negotiation skills.

Required Qualifications

• Valid Driver's License.
• Minimum High School Diploma or equivalent.
• Proficiency with MS Word, MS Excel, Outlook, and Adobe Acrobat.
• A Realtor's License is NOT required.

Compensation and Benefits information: Van Metre offers excellent benefits and a work environment that fosters and rewards excellence. We promote work/life balance, including a robust Employee Wellness Program.

• Salary: $70,000-$76,500 annually.
• Paid Time Off: 11 paid holidays; 10 vacation days; comprehensive parental and bonding leave.
• Retirement Planning: Company Matched 401(k) Retirement Savings Plan.
• Wellness: Annual Wellness Reimbursement of up to $900.

Integrity; Ownership; Respect and Dignity; Diversity and Inclusion; Teamwork; Community; Work/Life Balance.

The mission of Van Metre Companies is to build and continually improve upon the storied reputation, earned since the Company's founding in 1955, of providing top-quality homes and services to our customers.

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