Community Health Advocate - County of Shasta (CA) : Job Details

Salary : $37,812.00 - $48,252.00 AnnuallyLocation : 96001, CAJob Type: Full-Time RegularJob Number: 156_HHSA_EM_120524Department: Health & Human Services Agency - Economic MobilityOpening Date: 12/09/2024Closing Date: 12/26/2024 9:00 AM PacificTHE CURRENT VACANCY IS IN THE SHASTA COUNTYHEALTH AND HUMAN SERVICES AGENCYECONOMIC MOBILITY BRANCHORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2025SEE SPECIAL REQUIREMENT SECTION REGARDING POSSESSION OF A VALID DRIVER'S LICENSE RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIREDFINAL FILING DATE: DECEMBER 26, 2024 AT 9:00 AMSALARY INFORMATION$3,151 - $4,021 APPROXIMATE MONTHLY* / $18.18 - $23.20 APPROXIMATE HOURLY**Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potentialfuture salary increases* Please visit ABOUT SHASTA COUNTYShasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.ABOUT THE DEPARTMENTHealth and Human Services AgencyThe Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA's services to be more responsive to the needs of the public.The Economic Mobility Branch provides assistance and services to individuals and families in the community. Through multiple locations in Redding, Anderson, Shasta Lake, Burney and Enterprise the branch provides initial and on-going eligibility determination services for public benefits such as CalFresh, CalWORKs, General Assistance, Healthcare Programs, and WIC. The branch provides CalWORKs and CalFresh employment preparation and support services, as well as behavioral health and comprehensive perinatal alcohol and drug counseling services. Recently, the branch also added a new division to consolidate and streamline homeless and housing services within the HHSA and finally, the Economic Mobility Branch also provides referrals for individuals and families to other services within the HHSA and within the community. ABOUT THE POSITIONUnder supervision to perform a variety of paraprofessional health duties related to community outreach, referral-based client follow up, and community organizing; and to perform related work as required.DISTINGUISHING CHARACTERISTICSThe Community Health Advocate is a paraprofessional class and is distinguished from the professional classes in that the Community Health Advocate is not licensed to provide direct health care delivery. It is distinguished from a Public Health Assistant, who performs clerical work, assists the health professional in the clinic, and does not have responsibilities for independent community outreach. EXAMPLES OF ESSENTIAL DUTIESCommunity Health Advocates with the Economic Mobility Branch work in partnership with residents, communities, organizations, and service providers to improve the state of public health in Shasta County through community-based outreach and advocacy. They aid in the completion of applications such as Medi-Cal; CalWORKs; CalFresh; IHSS, and housing. Services are provided in regional offices, community outreach events, or individuals' homes.Community Health Advocates in the Economic Mobility Branch offer assistance with eligibility services, such as Supplemental Nutrition Assistance Program (SNAP), WIC, Medi-Cal, Healthy Families, and CalWORKs through their multiple locations ( Anderson, Shasta Lake, Burney, and in Redding at Enterprise and Cascade offices). In addition, they provide advocacy and referrals to needed services. The ideal candidate will have strong bilingual skills and a cultural understanding of the Hispanic, Mien, Laos, or other Southeast Asian communities. The ideal candidate shall have effective interpersonal skills, including active listening, empathy, and relationship management, and exhibit positive and open body language with respect and an open mind. The candidate should be able to work collaboratively with various groups and persons, communicate effectively both written and orally, and display a commitment and work ethic that maintains harmonious working relationships and teamwork. The ideal candidate shall have a positive, can do attitude and be open to feedback and change. The candidate must understand and respect the diverse populations we aim to serve, including those who are housing insecure, disabled, seniors, chronically ill, or those struggling with addiction or mental illness. The ideal candidate must be able to work independently yet be an active and contributing team member. TYPICAL QUALIFICATIONSIt is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.Any combination of education and experience sufficient to directly demonstrate possession and application of the following:Knowledge of: Health beliefs and potential health delivery barriers of target population; community outreach and organizing; and the culture of target population.Ability to: Learn health principles of disease control including health practices related to communicable disease, immunization, mental health, nutrition, and sanitation; to speak Spanish, Mien, or another Southeast Asian language; communicate health principles in a culturally appropriate manner to target populations; work well with HHSA professionals; work well with community members of target population; and organize community networks and Community Advisory Committee. Identify barriers to services and provide advocacy and education to overcome barriers.These standards are typically attained with one (1) year of experience in community outreach or paraprofessional work in a health or social services setting; 15 semester units, including 8 or more in behavioral, health or social sciences, and may be substituted for one year of experience.SPECIAL REQUIREMENTS

• Possession of a valid California driver license.

SUPPLEMENTAL QUESTIONSResponses to the following must be submitted with a completed application.

Do you have experience in community outreach or paraprofessional work in a health or social services setting ? Yes/No

If yes to supplemental question #1, please list the job title(s) and employment dates along with the job duties explaining where you received this experience in community outreach or paraprofessional work in a health or social services setting. If no , write N/A.

Have you completed fifteen 15 semester units, including 8 or more in behavioral, health or social sciences, and may be substituted for one year of experience. Yes/No

If yes to supplemental question #3, please list the courses along with the number of units completed for that course. If 'no , please write N/A.

Do you have at least one year experience working with seniors, persons who are homeless, disabled, or may be struggling with addiction and/or mental illness? If yes, please describe your experience. If none, please type 'n/a'.

Describe your computer skills, including use of email (Outlook), the internet, various office equipment and software programs (Microsoft Office - Word, Excel, Access, Publisher, Power Point). If none, please type 'n/a'.

PHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a bank account.
• Some positions may require a valid California driver's license and acceptable driving record according to County policy.
• Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
• As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
• Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.

• Shasta County participates in E-Verify. For more information visit If you do not have internet access, contact Personnel at (530) ###-#### to request a flyer.

• In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
• Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California - General Unit.

• Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees' Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at for additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County website are for information purposes only. To the extent the provisions of the flyer or the County website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

APPLICATION AND SELECTION PROCEDURESShasta County Personnel will accept applications and responses to the supplemental questions until 9:00 a.m., on December 26, 2024. A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as, Refer to Resume and/or Cover Letter, or See Attached Resume and/or Cover Letter the employment application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will NOT be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered. Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion into the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof. Veterans' Credit:Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE. Applicants are encouraged to apply on-line at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) ###-####; relay service (800) ###-####; fax (530) ###-####.Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting calcivilrights.ca.gov/fair-chance-act.SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERShasta County Personnel1450 Court Street, Suite 348; Redding, CA 96001; (530) ###-####NOTE: Various bargaining units may have benefits that alter from this general summary. This summary of benefits is not a binding document and is provided as a courtesy. Refer to labor agreements (MOUs) for specific benefit information. THESE BENEFITS DO NOT APPLY TO EXTRA HELP EMPLOYEES Holidays:

• 12 paid holidays (96 hours) per year.
• 1 Floating holiday annually.

Vacation:

• 10 working days a year during the first three years of service.
• 15 working days a year - 4 through 9 years of service.
• 17 working days a year - 10 through 15 years of service.
• 20 working days a year - 16 or more years of service.

Note - accrued vacation leave may not be used until after three months of employment. For purposes of vacation accrual, a working day is no more than 8 hours.Employees may elect to receive a payment for Vacation hours (in lieu of use) for up to twenty hours - in five whole hour increments - of accrued vacation. *Subject to criteria as outlined in section 13.9C in the UPEC-General MOU. Sick Leave:

• 96 hours of sick leave are earned each year with no maximum accrual.
  • Employees terminating in good standing after completion of 5 years of continuous service will receive a pro-rata payoff of accumulated sick leave.
  • Unused sick leave may be converted to PERS service credit upon retirement.

Note - sick leave may be used immediately as accrued. Accrued paid leave benefits are used in conjunction with FMLA/CFRA as appropriate.*Vacation and Sick Leave accruals are based on regularly scheduled working hours. Additional time will not be accrued on hours worked over 80 hours within a one pay period.Bereavement:

• 24 hours paid leave for each non-concurrent death in the immediate family.

Health Plan:Shasta County contracts with PERS for medical insurance.Depending on the plan selected, the County pays most of the employee premium, and contributes a portion of the dependent premium.Contributions are made for a portion of a retiree's insurance premium. Dental Plan:The County pays a portion of the employee's and dependents' premium for dental insurance. The employee pays the full premium during the first six months of coverage. Vision Plan:The County pays the employee premium and employees may enroll dependents at their own expense. Life Insurance:The County pays the premium for life insurance for most employees. The amount of coverage varies by bargaining unit. For UPEC-General employees the current coverage amount is $25,000.Additional Life insurance is available to purchase through Aflac and The Standard. Retirement:The County is in the Public Employees' Retirement System (CalPERS) coordinated with Social Security.

• Members hired prior to May 8, 2011 are covered under the retirement formula of 2% @ 55 benefit.
• Members hired after May 8, 2011 but before January 1, 2013 are covered under the retirement formula of 2% @ 60 benefit.
• Members hired after January 1, 2013 are covered under the California Public Employees Pension Reform Act (PEPRA) with a benefit formula of 2% @ 62.

Please review the specific MOU for stipulated retirement formulas.Employees pay 9.5% of his or her salary, on a pre-tax basis for a period of time as specified in his or her labor contract, or Personnel Rules as appropriate. Members hired prior to 2013 may have a different contribution percentage. Miscellaneous:

• Deferred Compensation plans available through specified companies with employer match up to 3%
• IRC Section 125 plan available for pre-tax payroll deductions for contributions towards un-reimbursed medical expenses and dependent care.
• Optional additional insurance products are available through Aflac.
• Employee Assistance Program through ACI Specialty Benefits.
• Golden State Finance Authority - Down payment Assistance
• ScholarShare 529 - College Savings Plan
• Longevity Pay eligibility review with at least ten years of continuous service with Shasta County

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or links is subject to change without notice. Shasta County Personnel1450 Court Street, Room 348Redding, CA 96001-1676(530) ###-#### Comments, please email: [email protected] Do you have experience in community outreach or paraprofessional work in a health or social services setting?

• Yes
• No

02 If yes to supplemental question #1, please list the job title(s) and employment dates along with the job duties explaining where you received this experience in community outreach or paraprofessional work in a health or social services setting. If no , write N/A. 03 Have you completed fifteen 15 semester units, including 8 or more in behavioral, health or social sciences, and may be substituted for one year of experience.

• Yes
• No

04 If yes to supplemental question #3, please list the courses along with the number of units completed for that course. If 'no , please write N/A. 05 Do you have at least one year experience working with seniors, persons who are homeless, disabled, or may be struggling with addiction and/or mental illness? If yes, please describe your experience. If none, please type N/A. 06 Describe your computer skills, including use of email (Outlook), the internet, various office equipment and software programs (Microsoft Office - Word, Excel, Access, Publisher, Power Point). If none, please type N/A. Required Question