Community Health Worker - Community Health - UNC Health : Job Details

Job Description *Description* *Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.**Job Summary: *Under indirect supervision, works closely with medical providers, primary care teams, and social services agencies to provide short term care coordination and connection to resources and support to program clients to improve their health and general well-being through education and provision of coordination of care and services. Works in both clinical and community-based settings, including client's homes. *Description of Job Responsibilities: ** Assists clients in their homes, community, or clinic setting. Communicates to clients/patients the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals. * Documents all client encounters and contracts made on behalf of clients; completes and submits monthly reports; maintains comprehensive electronic client files, which include client notes, release of information, assessments and other medical documents acquired on behalf of the client. Documents activities, service plans, and outcomes achieved by client in an effective manner. * Educates client on the proper use of the Emergency Room, and provides information for alternatives. Coaches patients in effective management of their chronic health conditions and self-care. Assists patient in understanding care plans and instructions. Motivates patients/clients to be active and engaged participants in their health and overall wellbeing. * Assists clients in accessing health related services, including but not limited to: obtaining a medical home, providing instruction on appropriate use of the medical home, overcoming barriers to obtaining needed medical care and /or social services. * Provides support and advocacy during initial medical visit or when necessary to assure clients' medical needs and referrals required are being conveyed. Follows up with both clients and providers regarding health/social services plans.* Continuously expands knowledge and understanding of community resources and services. Facilitates client access to community resources, including locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services. Assists clients in utilizing community services, including scheduling appointments with social services agencies and assisting with completion of applications for programs for which they may be eligible. * Facilitates communication and coordinate services between providers and the clients/patients. Coordinates and monitors services, including comprehensive tracking of clients' compliance in relation to care plan objectives. * Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between clients and institutions. * Travels extensively to client homes, community locations, various agencies, and other outreach destinations. * Performs miscellaneous job-related duties as assigned. *Other Information* *Education Requirements: *High school diploma or equivalent. *Licensure/Certification Requirements: *North Carolina Drivers License*Professional Experience Requirements: *At least three (3) years of experience directly related to the duties and responsibilities specified is required. *Job Details* Legal Employer: NCHEALTHEntity: Shared ServicesOrganization Unit: Community Health Work Type: Full TimeStandard Hours Per Week: 40.00Salary Range: $17.50 - $24.63 per hour (Hiring Range)Pay offers are determined by experience and internal equityWork Assignment Type: HybridWork Schedule: Day JobLocation of Job: US:NC:MorrisvilleExempt From Overtime: Exempt: NoThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity. []( []( []( [](*Our Mission*Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.*Who We Are*UNC Health is a not-for-profit integrated healthcare system owned by the state of North Carolina and based in Chapel Hill. With 15 hospitals across the state, UNC Health is committed to empowering health, not just health care. From Magnet recognition to being named Forbes' top-ranked healthcare system employer for women in the entire Southeast, we're proud to say that our hard work is consistently recognized, awarded, and celebrated. UNC Health and our 40,000 employees, continue to serve as North Carolina's Health Care System, caring for patients from all 100 counties and beyond our borders. We continue to leverage the world-class research conducted in the UNC School of Medicine, translating that innovation into life-saving and life-changing therapies, procedures, and techniques for the patients who rely on us.*UNC Health for Me*Learn how UNC Health is supporting teammates, both personally and professionally, throughout their journey with UNC Health. UNC Health for Me is UNC Health's commitment to teammates from recruitment to retirement that includes ways we welcome, engage, develop, care for, include, and value our teammates. As part of our ONE UNC Health initiative, UNC Health for Me employs strategies to strengthen our world-class team and ensure we achieve our mission. Watch the video below to learn more!