Community Health Worker - Service Access & Management : Job Details

Are you passionate about helping others achieve better health and wellness? Do you thrive in a supportive and dynamic environment? If so, we have the perfect opportunity for you!

We are seeking a dedicated and compassionate Community Health Worker to join our team. In this role, you will have the unique opportunity to work both remotely and directly within the community to support the health and wellness of individuals and families. Your efforts will contribute significantly to improving the quality of life for those we serve.

• Provide health education and outreach to community members.
• Assist individuals in accessing healthcare services and resources.
• Support patients in managing chronic conditions and navigating healthcare systems.
• Collaborate with healthcare providers and community organizations.
• Promote wellness and healthy lifestyles through education and advocacy.

• Supportive Learning Environment: We believe in continuous learning and professional growth. You will have access to ongoing training and development opportunities.
• Flexible Work Options: Enjoy the flexibility of working remotely and within the community to best meet the needs of those we serve.
• Comprehensive Healthcare Benefits: No monthly premium for employee-only healthcare coverage. We also offer employer-sponsored dental and vision plans.
• Financial Security: Take advantage of our employer-matching 401(k) program to secure your financial future.
• Generous Paid Time Off: We understand the importance of work/life balance and provide ample paid time off to support your personal and professional life.

We are an equal opportunity employer and encourage applications from all qualified individuals. We celebrate diversity and are committed to creating an inclusive environment for all employees.

POSITION DESCRIPTION

Summary of Responsibilities

This position utilizes a holistic approach, to encourage access to healthcare to meet medical/physical/ psychological health needs and promote the general well-being of referred Geisinger Health Choices Members. The emphasis is to increase awareness of preventative health care measures, educate on the proper use of emergency departments, and the benefits of establishing a relationship with primary doctors. Services are provided in accordance with all existing policies, procedures, and regulations and in accord with the mission and values of the company.

Essential Functions

Engaging with Members in the Community and Coordinate Care

Conduct outreach to identified community members. Assess areas of need of coordinate available community resources for individuals served. As needed, conduct assessments and complete required processes.

Advocate

Collaborate with individuals served and community partners, as needed, to ensure that individuals served have the necessary care and resources. Support individuals so that they have the best possible healthcare in the community.

Educator of Health Needs

Educate individuals served on available resources relating to their healthcare. Provide information and resources as needed to ensure that individuals served have available knowledge relating to their healthcare needs.

Provide Continuity of Care

Meet with assigned individuals and complete the assessment process. Identify areas of need and coordinate support as needed. Throughout the process and involvement, ensure to follow all necessary rules and regulations including, but not limited to, policies relating to privacy and HIPAA.

Personal Characteristics

Independent, Tech-Savvy, Responsive, Kind, Ethical, Motivated, Active Listener, Life-Long Learner, Adaptable, Confidential, Resourceful, Values, & Trustworthy

Education and Experience

Education/Experience: Minimum high school education is required and a minimum of one year of experience in community health or case management is required.

Skills:

• Strong interpersonal and communication skills.
• Ability to work collaboratively in a team-oriented environment.
• Familiarity with community resources and healthcare services.
• Empathy and understanding of diverse community needs.

Preferred Qualifications

Bachelor's degree in a related field such as Public Health, Social Work, or Community Health.

Employment Requirements

Automobile and Valid Insurance, Valid Pennsylvania Driver's License and Acceptable Motor Vehicle Record Check, Act 33 and Act 34 Clearances, FBI Fingerprint Clearance, Social Security Card, Immigration and Naturalization (I-9), Drug Screening Clearance

Working Conditions

Prolonged periods working on a computer in an open office environment or mobile, comfortable communicating through virtual technology, daily travel in local county area(s) to various provider and consumer locations, some travel may occur during adverse weather conditions, must be able to lift up to 15 pounds.