Community Health Worker - Community Health Systems : Job Details

**Description**

The Community Health Worker will provide critical links between individual patients and/or the community and the health center by: acting as cultural mediators between individuals/communities and the region's health and social services; providing culturally appropriate health education and information; ensuring that individuals get the care they need and deserve through _ACTION Health Center,_ other CHC Inc. sites, and partner organizations; providing supportive services including assistance securing health insurance and other benefits, referrals, and general patient advocacy; and conveying community needs as they understand them.

This position relies on the individual to be flexible, detail-oriented, organized, consistent, with strong interpersonal and teamwork skills. The ideal candidate will reside in the Fitchburg/Gardner area and have work or personal experience with unstable housing or homelessness.

**Minimum Qualifications:**

+ High School Diploma

+ Bilingual in English and Spanish preferred

+ Valid drivers license and good driving record

+ Demonstrated organizational and time management skills

+ Demonstrated ability to work independently

+ Demonstrated communication skills (verbal and written skills in English required)

+ Experience using Microsoft Office, (Word, Excel and Access) and other PC based software

+ Experience with health insurance enrollment helpful.

+ Strong background in customer service

+ Ability to multi-task and adapt to a changing environment and have a strong comfort level in approaching individuals in various settings.

+ Ability to adapt to a flexible schedule and the ability to work occasional nights and weekends.

**Qualifications**

**Skills**

**Required**

+ **Bilingual (Spanish/Eng.):** Intermediate

**Preferred**

+ **Customer Service:** Advanced

+ **Microsoft Office Experience (Word, Excel,etc):** Intermediate

**Education**

**Required**

+ High School or better