Community Health Worker - Spectrum Health : Job Details

CHW will employ an integrated approach to care management and community and will build

individual and community self-health management competencies by growing

individual/community health knowledgebase and promoting self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and

advocacy.

Essential Functions:

The Community Health Worker will serve as the essential link between patients and all other care providers.

* Assess barriers to taking medication and remaining in medical care implement interventions developed by the patient's care team

* Provide engagement reengagement services to patients utilizing a strength based and harm reduction framework

* Provide community-based services and clients residents and natural environment as well as health institutions

* Coach patience and setting his or her own goals and identifying realistic steps to achieve the goals.

* Help patients reestablish sense of self and personal aspirations related to life goals and navigate various systems that provide benefits care or services required by law

* Assist patients in understanding their diagnosis treatment options and resources available to them

* Follow up with specialty appointments outside of spectrum health services including inpatient settings

* Meet and communicate regularly with medical providers case management and mental health staff to promote coordination of collaborative care

* Engage in advocacy on behalf of stigmatized and disenfranchised populations

* Record patient care management information in the EMR training provided and other software no later than 24 hours after patient contact

* Attend regular staff meetings trainings and other meetings as requested

* Manage assigned caseload of patients

* Other duties as assigned

Service Coordination

* The community health worker is responsible for assuring that services required by the client or coordinated which assist the client in meeting long term and short-term goals

* The community health worker will maintain current information on available services to patients living with or at high risk of HIV/AIDS in Philadelphia

* The community health worker will be responsible for making quick decisions in the event that a crisis occurs therefore she or she must be easily accessible to the client.

Supervisory Responsibilities

None

Qualifications/Experience:

* High school diploma or its equivalent

* Successful completion of a community health worker's formal training program institution is preferred

* Knowledge of some medical terminology preferred

* Basic computer skills

* The community health worker will have demonstrated experience in the field possesses strong interpersonal communication skills be patient outgoing and sensitive

* Have cultural awareness and competency related to race, sex, gender, language, and religion.

* Experience working with adults who have HIV a mental illness, substance abusers, a criminal record and or health concerns preferred

* De-escalation and crisis management skills

* Harm reduction philosophy

* Demonstrated critical thinking problem solving effective communication and time management skills

* Demonstrated ability to work effectively in an interdisciplinary team format

* Excellent analytical customer service skills to facilitate care plans and the resolution of case management problems

* Familiarity and comfort with public transportation

* Ability and willingness to provide emotional support and encouragement and motivational to patients

Licenses and Certifications

* High school diploma, or equivalent

* CHW certification, preferred

* Valid Pennsylvania driver's license