Community Liaison Worker - Level III - Nyc Health Hospitals : Job Details

NYC Health + Hospitals/Jacobi is a 457-bed teaching hospital affiliated with the Albert Einstein College of Medicine. The facility has earned numerous Center of Excellence designations, accreditation, and recognition for its renowned Level 1 Trauma Center, Burn Center, Surgical Intensive Care Unit, regional Stroke Center, Snakebite Treatment Center, Breast Health Center, Bariatric Surgery Center, and Cancer Service. The facility also offers the region's only multi-person hyperbaric chamber, allowing up to nine patients to dive together at one time. Jacobi's Ambulatory Care Pavilion is a stunning complement to its inpatient acute care, allowing staff to provide patients with high-quality service in a modern, state-of-the-art environment.At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.Check us out online: www.nychealthandhospitals.orgcareers.nychhc.orgDocs4nyc.orgWork Shifts7:00 A.M - 3:30 P.M8:00 A.M - 4:00 P.M8:30 A.M - 4:30 P.M9:00 A.M - 5:00 P.M10:00 A.M - 6:00 P.MJob DescriptionHIV Services/Virology at Jacobi Medical Center has been awarded funding for the Care Coordination Program by the NY City Department of Health to provide enhanced care coordination services.Services are being delivered to patients to ensure the development of self-management skills in the areas of medical adherence, appointment compliance and overall self-care to increase viral suppression and decrease mortality and morbidity associated with HIV and other chronic conditions (e.g., Hepatitis C).The role of CCR Patient Navigators includes the provision of health education, and Directly Observed Therapy (DOT) as well as more comprehensive medical case management services such as assistance with and proactive linkage to benefits, housing, legal assistance and other Social Determinants of Health. Under the supervision of the Care Coordination Program Leadership, Including the Program Director and Coordinating Manager: Provide core program services in accordance with the client's service plan and the target service projections mandated by the funding agency including assistance with benefits, linkage with services providers, engagement in care, Directly Observed Therapy (DOT), health education, and treatment and adherence counseling.Provide community-based services such as home visits and escorts to medical, mental health and substance treatment appointments, and accompaniment to access benefits and other entitlements.Participate in case conferences and other collaborative efforts to ensure that clients are connected and retained in care.Participate in case-finding activities to outreach to clients identified as at high risk for falling out of care, showing high viral loads, and patterns of missed appointments.Perform Self-Management Assessments and other service deliverables as required with clients according to the mandated schedule.Minimum Qualifications1. Four years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or,2. Education and/or experience equivalent to (1 above).Study at an accredited college in Sociology, Psychology or other behavioral sciences may be substituted on a year-for-year basis for the experience described in (1 above).However, all persons must have at least one year of full-time experience as described in (1 above).NYC Health and Hospitals offers a competitive benefits package that includes:Comprehensive Health Benefits for employees hired to work 20+ hrs. per weekRetirement Savings and Pension PlansLoan Forgiveness Programs for eligible employeesPaid Holidays and Vacation in accordance with employees' Collectively bargained contractsCollege tuition discounts and professional development opportunitiesMultiple employee discounts programs