Community Manager - 420 Carroll Street (Brooklyn) - The Domain Companies : Job Details

Career Opportunities with Domain Cos Management LLC

A great place to work.

Current job opportunities are posted here as they become available.

The Domain Companies is a national real estate development and investment firm focused on making a positive and lasting social, economic, and physical impact on the communities in which we build. Domain is responsible for a diverse range of innovative projects including affordable, mixed-income and luxury apartments, condominiums, hospitality, retail, entertainment venues, and creative workspace.

Our success is a result of our community-focused approach, collective entrepreneurial spirit, and the unique skills and experience of our people. Our team stays at the forefront of our industry by striving for excellence and innovation in everything we do.

What we're looking for:

Who you are: You are an enthusiastic, results-driven professional who is meticulously organized and detail-oriented. You have an entrepreneurial spirit and thrive on opportunity, challenges, and surpassing goals. Your positive attitude and exceptional communication skills allow you to foster collaborative professional relationships. You take pride in anticipating and understanding customer needs. You have demonstrated success in developing and implementing sales strategies and day-to-day operations. You are a motivational leader and team-builder, adept at prioritizing and multi-tasking. You are comfortable with technology and plugged into the local entrepreneurial community.

About The Shop Workspace:At The Shop, we're redefining what it means to work. With locations in Salt Lake City, New Orleans, and now Brooklyn, we create spaces where ideas thrive and communities flourish.

The Role:As the Community Manager, you'll lead our flagship Brooklyn location and play a pivotal role in shaping The Shop's future. This position blends hospitality, operations, and sales.

What you'll be doing:

• Build a welcoming and engaged member community.
• Drive sales and marketing initiatives to achieve 100% occupancy.
• Curate events and partnerships that strengthen The Shop's presence in Brooklyn.
• Oversee day-to-day operations, ensuring an exceptional member experience.
• Lead, train, and motivate your team to meet goals.
• Collaborate with leadership to implement strategies that support our broader growth plan.
• Foster a dynamic sense of community through relevant programming and initiatives.
• Provide superlative customer service and hospitality.
• Develop and leverage external partnerships with local businesses.
• Maintain accurate prospect and member data; produce and present regular reports.
• Manage member experience from first contact through move-out.
• Implement and communicate community rules and guidelines.
• Manage, train and communicate with staff to develop a motivated team.
• Plan and manage shift schedules.
• Proactively manage all building operations and maintenance.
• Monitor budget and prepare monthly financial reports.

Skills, Experience, & Qualifications Required:

• Bachelor's degree in marketing, management, hospitality or related field.
• 5 years of experience in hospitality, coworking, or a related field.
• Business operations and team management experience.
• Detail-oriented with excellent organizational skills.
• Must enjoy people and making them feel welcome.
• Adept with technology and comfortable troubleshooting applications.
• Excellent verbal and written communication skills.
• Self-starter who can work independently and collaboratively.
• Reliable and professional demeanor.
• Able to adapt to change and be flexible.
• Relevant engagement with the business community preferred.

Physical Demands:

• This position involves regular walking, standing, and sitting for extended periods.
• May involve stooping, kneeling, or crouching.
• May involve close vision and viewing computer monitor for extended periods.
• Involves manual dexterity for using office equipment.
• May involve moving or lifting items around 40 pounds.

Work Hour Requirements:

• Ability to work a flexible schedule based on company needs, including evenings and weekends.
• Regular, dependable attendance and punctuality.

Compensation & Company Benefits:

• Competitive salary: $80,000–$85,000 per year, with annual bonus potential.
• Health and wellness benefits.
• 401(k) matching program.
• Paid time off and volunteer time off.
• Opportunities for professional development and growth.

Ready to grow with us and make your mark on New York City's coworking scene? Apply now!

This job description is not all inclusive. The Domain Companies reserves the right to amend this job description at any time. The Domain Companies is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.