Community Manager - Hudson Companies : Job Details

The Property Manager provides knowledge & expertise to the team with the overall marketing and leasing operations, as further defined below (subject to revision, reduction and/or increase). Main responsibilities include overseeing the overall day-to-day operation of the property while also managing all the activities within leasing, revenue management, fiscal planning, and resident and community relations. Responsibilities: • Creating Overall Management of Property Develop, monitor & oversee all site management-related programs, policies, plans, rules/regulations, contracts, and agreements in accordance with corporate policies • Understand the needs & expectations of residents Maintaining effective communication with residents • Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner • Create, distribute & evaluate resident surveys as requested by ownership • Responsible for the supervision of property inspections, move-in and move-out procedures • Move-Ins Packages & paperwork preparation • Ensuring units are ready for occupancy and performing move-in inspections • Oversight of the collection of deposits and/or fees associated with move-in • Move-Outs Assist in the execution of turn events • Supervise move-out inspections • Ensure that units are turned in an acceptable and timely manner for future residents • Oversee Risk Management & Emergency Procedures of property • Oversight of Leasing and Lease requirements Oversight of prospective resident leasing process from start to finish • Fully participate with leasing staff to ensure a successful lease-up annually as well as meeting specific sales goals weekly and monthly • Negotiate lease renewals with current residents • Maintain knowledge of the marketplace • Responsible for the implementation and further development of the overall marketing plan Coordinating and overseeing relationships developed with outside organizations • Coordination of On and Off Property Marketing • Responsible for overseeing all media aspects of property • Print Materials Approve flyers, mailers, and brochures by formatting content and graphics • Social Media (i.e. FaceBook, Instagram, Twitter, Google) • Online Advertising • Participates in preparing an annual operating budget; monitors and performs budget projections • Assist in establishing rents, property rent growth & rent goals • Assist in developing & overseeing A/R & A/P Records • Responsible for property purchases and monitoring of expenses • With the assistance of property staff, oversee and manage vendor proposals & bid process • Budgets to be developed, reviewed, and approved by Ownership • Enter invoices to be paid (A/P) • Make deposits daily (A/R) • Monitor rents and enforce delinquency policies • Responsible for oversight and training needs of Leasing & Maintenance Staff, and any/all staff members directly related to the property Lead in hiring/training/development process of direct hires • Oversee Scheduling, Employee Record Keeping & Payroll Reporting (with supervisor oversight) Through Marketing Plan, creating a schedule to maximize exposure • Monitor Staff Activity and adjust where necessary • Maintaining a system for service requests • Coordinate and participate in residence life programming • Assist in establishing overall goals and objectives for resident community experience • Provide daily reports to management and ownership as requested Qualifications: • Bachelor's degree in Business or related field • 3+ years of Property Management experience (prior housing management experience preferred) with significant supervisory responsibility • Software experience; Word processing, Excel, email, web browsing, and property management systems • Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary • Job Type: Full-time Compensation: $63,000 yearly

• Creating Overall Management of Property Develop, monitor & oversee all site management-related programs, policies, plans, rules/regulations, contracts, and agreements in accordance with corporate policies • Understand the needs & expectations of residents Maintaining effective communication with residents • Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner • Create, distribute & evaluate resident surveys as requested by ownership • Responsible for the supervision of property inspections, move-in and move-out procedures • Move-Ins Packages & paperwork preparation • Ensuring units are ready for occupancy and performing move-in inspections • Oversight of the collection of deposits and/or fees associated with move-in • Move-Outs Assist in the execution of turn events • Supervise move-out inspections • Ensure that units are turned in an acceptable and timely manner for future residents • Oversee Risk Management & Emergency Procedures of property • Oversight of Leasing and Lease requirements Oversight of prospective resident leasing process from start to finish • Fully participate with leasing staff to ensure a successful lease-up annually as well as meeting specific sales goals weekly and monthly • Negotiate lease renewals with current residents • Maintain knowledge of the marketplace • Responsible for the implementation and further development of the overall marketing plan Coordinating and overseeing relationships developed with outside organizations • Coordination of On and Off Property Marketing • Responsible for overseeing all media aspects of property • Print Materials Approve flyers, mailers, and brochures by formatting content and graphics • Social Media (i.e. FaceBook, Instagram, Twitter, Google) • Online Advertising • Participates in preparing an annual operating budget; monitors and performs budget projections • Assist in establishing rents, property rent growth & rent goals • Assist in developing & overseeing A/R & A/P Records • Responsible for property purchases and monitoring of expenses • With the assistance of property staff, oversee and manage vendor proposals & bid process • Budgets to be developed, reviewed, and approved by Ownership • Enter invoices to be paid (A/P) • Make deposits daily (A/R) • Monitor rents and enforce delinquency policies • Responsible for oversight and training needs of Leasing & Maintenance Staff, and any/all staff members directly related to the property Lead in hiring/training/development process of direct hires • Oversee Scheduling, Employee Record Keeping & Payroll Reporting (with supervisor oversight) Through Marketing Plan, creating a schedule to maximize exposure • Monitor Staff Activity and adjust where necessary • Maintaining a system for service requests • Coordinate and participate in residence life programming • Assist in establishing overall goals and objectives for resident community experience • Provide daily reports to management and ownership as requested

Compensation: $63,000 per year