Community Relations Assistant (PT) - Hempfield Township : Job Details

DescriptionThe Community Relations Assistant is vital in promoting positive relationships, engagement, and effective communication between the Township and its residents, businesses, community organizations, and other stakeholders. This position is responsible for developing and implementing community outreach programs, managing public relations initiatives, and facilitating meaningful dialogue to foster a strong sense of community and enhance the Township's image. The Community Relations Assistant will work closely with Township officials, departments, and the public to ensure transparency, address concerns, and promote collaboration for the betterment of the Township.Essential Duties & Responsibilities:The Community Relations Assistant position duties will include, but not be limited to, the following:

Community Outreach:

Develop and execute comprehensive community outreach programs to engage residents, businesses, and community organizations.

Organize and coordinate community events, workshops, town hall meetings, and other public forums to encourage participation and gather feedback.

Establish and maintain relationships with local media outlets to promote Township initiatives and disseminate important information to the public.

Collaborate with Township departments to identify community needs and develop targeted outreach strategies to address them.

Public Relations:

Develop and implement effective public relations strategies to enhance the Township's public image and reputation.

Prepare and distribute press releases, newsletters, and other communications materials to provide accurate and timely information to the public.

Serve as the primary point of contact for media inquiries and coordinate media interviews and press conferences as needed.

Monitor and respond to public inquiries, comments, and concerns through various communication channels, including social media, email, and phone.

Community Engagement:

Foster positive relationships with residents, businesses, community organizations, and other stakeholders.

Act as a liaison between the Township and the community, providing information, resolving issues, and addressing concerns.

Facilitate community involvement in Township decision-making processes by coordinating advisory boards, citizen committees, and public input sessions.

Develop and implement strategies to increase community engagement and participation in Township programs, initiatives, and events.

Branding and Marketing:

Assist in developing and implementing branding and marketing strategies to promote the Township's unique identity and strengths.

Create and maintain consistent branding across various communication channels, including digital platforms, print materials, and signage.

Collaborate with graphic designers, copywriters, and marketing professionals to develop visually appealing and compelling communication materials.

Monitor and analyze the effectiveness of marketing campaigns and adjust strategies as needed.

Education & Experience:

Consideration may be given to any equivalent combination of education, management, and/or field experience.

RequirementsNecessary Knowledge, Skills, & Abilities:The individual must possess the following skills and abilities or be able to demonstrate that they can perform the essential function of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

Ability to maintain a good working relationship with the general public and Township officials.

Ability to express ideas clearly and concisely both orally and in writing.

Must possess a valid Pennsylvania driver's license and the ability to travel.

Must obtain all Pennsylvania Act 153 Child Abuse Clearances and CPR and First Aid Certifications.

Strong interpersonal and communication skills to engage with diverse stakeholders and build positive relationships.

Excellent written and verbal communication abilities with proficiency in creating compelling content for various channels and audiences.

Demonstrated experience in organizing and executing community outreach events and initiatives.

Proficiency in using social media platforms, content management systems, and other digital communication tools.

Knowledge of Pennsylvania local government operations and community dynamics is preferred.

Ability to work collaboratively in a team environment and adapt to changing priorities.

Ability to handle multiple tasks at one time, and devise solutions to immediate problems without much time for consideration.

Skills in operating a personal computer with a general understanding of word processing, spreadsheet preparation, database development, file maintenance, and the ability to learn other computer applications.

Understanding of the English Language.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed is performed both inside and outside the normal office setting. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. While performing the duties of this job, the employee is frequently required to walk, sit, talk, and hear. The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.Work Environment: The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee might have to work in outside weather conditions and will be exposed to wet and/or humid conditions, frigid or hot temperatures, airborne particles, and extremely noisy environments. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.