Community Support Representative - OneMain Financial : Job Details

OneMain Financial is currently seeking qualified candidates to fill the open Operations Support Representative Intermediate role with the Brightway Cards Operations Support team in our Fort Mill, SC Service Center. This position will provide administrative support including account review, handling questions from agents or Supervisors / Department Manager and interaction with Internal and External customers. Process various accounts status updates requested by front line operationsEnsuring compliance, operational risk controls in accordance with regulatory standards, and policiesReview and decision accounts adhering to published proceduresCommunicate with various departments on various account related topicsResearching a variety of account related issuesWork with management on various remediation projectsOperational Support/Customer Service experience.Ability to work independently and efficiently under aggressive deadlines, while supporting the achievement of both individual and team level goals.Financial Services and Lending backgroundOneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesEmployee Stock Purchase Plan (10% share discount)Tuition reimbursementPaid sick leave as determined by state or local ordinance, prorated based on start datePaid holidays (7 days per year, based on start date)