Companion Aide - Civility Home Care : Job Details

Description:

• Home Care Companions provide service to individuals in their own homes and communities who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include light housecleaning, laundry, meal preparation, transportation, companionship, respite and advice on such things as nutrition, cleanliness and household activities.
• Home Care Companions are responsible for ensuring that service is delivered in a caring and respectful manner, in accordance with relevant Agency policies and industry standards.

Reporting Relationship

Reports to Supervisor

Responsibilities/Activities:

• Provide companionship, friendship and emotional support.
• Talk, listen, share experiences, play games/cards, read to client etc.
• Help keep clients in contact with family, friends and the outside world.
• Provide transportation to medical appointments, grocery store and errands.
• Accompany clients to recreational and/or social events.
• Assist with plans for visits and outings.
• Write or type letters/correspondence.
• Organize and read mail.
• Plan trips and outings and possibly travel with clients.
• Teach/perform meal planning and preparation.
• Perform light housekeeping.

• Participate on the Care Team by providing input and making suggestions.
• Ensure service is delivered in accordance with Agency policies, procedures and industry standards.
• Monitor supplies and resources.
• Evaluate the program and make recommendations, as indicated.
• Follow the written care plan.
• Assist in basic client transfers providing the client has been assessed as being capable of ambulating without assistance; and/or, providing another trained caregiver (including family) is involved in the transfer.
• Carry out duties as assigned by the Supervisor.
• Observe the client's functioning and report to Supervisor.
• Complete and maintain records of daily activities, observations, and direct hours of service.
• Develop and maintain constructive and cooperative working relationships with others.
• Make decisions and solve problems.
• Assist with pet care.
• Communicate with Supervisor and co-workers.
• Attend orientation, in-service training sessions and staff meetings.

Required Knowledge

• Knowledge of home management skills.
• Knowledge of principles and processes for providing client services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
• Knowledge of the English language.
• Knowledge of information and techniques needed to diagnose and treat injuries including emergency first aid and CPR.
• Knowledge of clerical procedures such as maintaining records and completing forms.

Required Skills/Abilities

• The ability to be aware of other people's reactions and understand why they react as they do.
• The ability to establishing and maintain relationships.
• The ability to teach others.
• The ability to identify problems and determine effective solutions.
• The ability to apply reason and logic to identify strengths and weaknesses of possible solutions.
• The ability to understand written and oral instructions.
• The ability to communicate information orally and in writing.
• The ability to listen and understand the spoken word.
• The ability to work independently and in cooperation with others.
• The ability to determine or recognize when something is likely to go wrong.
• The ability to suggest a number of ideas on a subject.
• The ability to provide advice and consultation to others.
• The ability to observe and recognize changes in clients.
• The ability to establish and maintain harmonious relations with clients/families/co-workers.

Physical and Mental Demands:

• Good physical and mental health.
• Physical ability to stand, walk, use hands and fingers, reach, stoop, kneel, crouch, talk, hear and see.
• Mental fortitude and stability to handle stress.
• Physical and mental ability to drive a vehicle.

Qualifications/Education

• Current driver's license.
• Proper Vehicle Insurance Coverage.

Training/Experience:

• May require related experience.
• May required similar social and cultural backgrounds with some clients.