Compliance & Risk Manager - Housing Works : Job Details

Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at [email protected] Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Compensation Range: $26/hr $28/hr commensurate with experience.Overview: The PrimaryUnder the general supervision of the Compliance Officer, with latitude for independent initiative and judgment, the Compliance & Risk Manager is responsible for coordinating all aspects of the compliance & risk management program, including the identification, evaluation, and implementation of procedures of risk in the organization. The Compliance & Risk manager develops and manages a systematic process to identify, assess, and treat actual and potential exposures to loss.The SecondaryIn collaboration with the Director for Health Care Compliance. Assists with the implementation of the Compliance & Risk Program for Health Services, consistent with board approved plans and regulatory and standard setting agencies. Coordinates review of medical information, debriefs all individuals as identified, performs cause and effect analysis and coordinates expert panel review, root solution and follow-up for all incidents identifiedResponsibilities:

• Manages the compliance & risk identification program for the organization's operations, departments, and services. Educates and assists other managers in assessing their areas of responsibility for exposures to loss and unsafe processes and conditions.
• Maintains a risk management information system. Collects, evaluates, and reports on events, incidents, and claims. Performs statistical analysis and trending of events and claims to pinpoint high risk areas for management attention.
• Reviews and analyzes data, rates by severity and conducts all follow-up as identified from review. Completes trending analysis to identify top priority areas for improvement.
• Investigates all serious events. and coordinates internal surveys and inspections, monitors reports, and coordinates corrective actions or recommended improvements with management and staff.
• Assists with communication and documentation of errors or serious events in accordance with legal requirements and/or accreditation standards.
• Coordinates Compliance & Risk orientation and training for staff to enhance awareness of their role in compliance, risk reduction, and incident event reporting.
• Co-Chairs the Compliance & Risk committee(s) and serves on related committees as members, or ex officio, as needed to communicate findings, recommendations, actions, and results.
• Acts as liaison to outside agencies such as local, state, federal, or voluntary accrediting agencies.
• Prepares Annual Reports of Compliance & Risk items as required by law.
• Oversees the implementation of Department Policy & Procedure Manual updates annually.
• Works with general counsel to coordinate the investigation, processing, settlement, and defense of claims and suits against the organization. Notifies insurance carriers of potential and actual claims. Coordinates the release of information in response to subpoenas, court orders, attorney requests, etc.
• Supports and collaborates with the Claims Manager to notify insurance carriers of potential and actual claims.
• Assists departments with the integration of quality, regulatory, infection control and risk management activities.
• Conducts monthly audits on department's compliance requirements, as related to our Compliance Program.

The following additional competencies are viewed as important to success in this position:

• Exceptional computer software skills, including MS Office suite (Word, Excel, PowerPoint), and working familiarity with Salesforce or similar.
• Demonstrated ability to think critically and analytically, and to exercise good judgment.
• Strong organizational, time management, interpersonal, and communication skills.
• Able to work productively, collaboratively, and cohesively in a team environment is critical to this role. At the same time, the ability to work independently with minimal day-to-day supervision is necessary.
• Ability to communicate information to end-users in an understandable manner.
• Able to travel to appointments, meetings, conferences, etc. for job-related business.

Minimum Requirements Education:

• Bachelors

Qualifications:

• Commitment to working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.
• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community, and with vendors.
• Four years of compliance and risk experience
• Willing to learn outside of their job description.
• In-depth knowledge of standards and regulations.
• Excellent knowledge of reporting procedures and record keeping.
• Methodical and diligent with outstanding planning abilities.

Physical demands:

• Able to handle equipment ranging from 20-50 lbs.
• Requires being inside and sitting most of the time.
• Up to 15% travel to our satellite sites.

Working Conditions:

• Monday-Friday 9am-5pm Remote Work Allowed
• Due to the nature of this position, employees may work remotely, in accordance with the Remote Work Policy contained in the Employee Manual, up to 2 days per week with their manager's approval.