Computer Associate (Software), Level III - City of New York : Job Details

Job Description

*Candidates must be permanent in the title of Computer Associate (Software) or reachable on the Civil Service list.

PLEASE INDICATE WHETHER YOU ARE PERMANENT OR INCLUDE YOUR LIST NUMBER IN YOUR COVER LETTER.

JOB DESCRIPTION:

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The NYPD strives to foster a safe and fair city by incorporating Neighborhood Policing into all facets of Department operations, and solve the problems that create crime and disorder through an interdependent relationship between the people and its police, and by pioneering strategic innovation.

The Information Technology Services Division (ITSD) supports the Department by acquiring, distributing, installing and maintaining Local Area Networks, personal computers, mainframe computers, software, and data communications networks. ITSD also plans and coordinates the implementation of advanced technology.

The selected Computer Associate (Software) III will:

-Responsible for maintaining and fixing any issues reported in applications currently in production which were developed using various technologies including C#, VB.NET, ColdFusion, hosted on Microsoft Windows servers, Azure cloud, and other environments.

-Working inside the team and across teams and departments to develop solutions that best meet our users' needs and will be easy to operate.

-Respond quickly to job failures by determining the general cause of the problem and remediate. Use DevOps for automating deployment and release management.

-Oversee, plan, and manage the AERB process, from initial project requirements, to the final AERB approval for the Section.

-Document problems, set up job flow dependencies, and execute/troubleshoot flows on Test environment.

-Troubleshoot integration issues between SharePoint, CRM, and home-grown applications.

-Develop and maintain standards and guidelines for implementing automated processes.

-Work across teams ensuring full documentation compliance for the functions performed by the team.

-Participate in human-centered design activities, user research, software prototyping (PoC) and usability testing. Oversee configuring of IT automation and monitoring tools at an enterprise level.

-Work with the Business Continuity and Disaster Recovery team and monitor table-top and actual failover events.

-Ensure security of Production systems.

-Work with the team leads to ensure proper automation is in place, e.g.: backups, restores, and failover scripts.

-Be the liaison between ITSD and others Divisions and vendors.

WORK LOCATION:

1 Police Plaza

HOURS/ SHIFT:

Varies

ADDITIONAL INFORMATION:

Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or

2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in 1 above; or

3. Education and or/or experience equivalent to 1 or 2 above. College education may be substituted for up to two years of the required experience in 2 above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in 1 above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.