Computer Technician - Oklahoma State University : Job Details

Position Details

Req ID:

req18794

Position Title:

Computer Technician

Position Type:

Staff Full-Time

Position Number:

AS9812

OSU Campus:

Stillwater

Department:

Dean of Veterinary Medicine

Location Address:

College of Veterinary Medicine, Oklahoma State University

Stillwater, Oklahoma

United States

Hiring Supervisor:

Ron Kuehn

Hiring Range

(Contingent upon available funding):

12.20 - 15.65, Hourly

Work Schedule:

7A-4P with overtime as necessary

Faculty Appt Period:

Job Summary:

Installs, maintains, troubleshoots and upgrades computer hardware, software, personal computers, peripheral equipment and classroom audio visual technology, and performs related work as required. Perform general technical support functions, including physical installation, assembly, configuration and maintenance of the CVM computer network. An essential element of this classification is the provision of prompt and effective problem-solving and troubleshooting to CVM employees through a centralized help desk when system failures or dysfunctions occur. Assist with training student/part-time support technicians as to the general procedures for configuration, use of, and maintenance of workstations and other technologies in the CVM environment.

Special Instructions to Applicants

For full consideration please submit resume and contact information for three references.

Education & Experience

Position Qualifications:

Required Qualifications:

High School/GED

One year related experience. Must possess some technical knowledge regarding computer operations, including proficiency in troubleshooting and repairing hardware and software issues.

Installing, configuring and upgrading operating systems (including Windows, Apple, and Linux on desktop, laptop, and mobile devices) and software, using primarily standard financial, business and administrative application. Installing, configuring, assembling and repairing desktop computers, laptops, network connected devices (including tablets and cell phones), monitors, network infrastructure and peripherals such as printers and related hardware. Troubleshooting and solving hardware and software problems. Instructing users on new or upgraded computer applications and hardware. Using initiative and independent judgment within established guidelines and procedures. Organizing own work, setting priorities and meeting critical time deadlines. Communicating effectively with co-workers, subordinates, superiors, the general public, representatives of public and private organizations and others sufficient to exchange or convey information. Must have knowledge of computer hardware, software and peripherals such as central processing units, monitors, cables, network systems, printers; Current technology related to CVHS applications, and the equipment and software required to maximize system support; Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals; Techniques for explaining technical concepts and procedures to non-technical users.

Preferred Qualifications:

Completion of two years of college-level coursework, information technology or a related field and two years of general computer installation, maintenance and repair experience.

Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.

Oklahoma State University, as an equal opportunity employer, complies with all applicable federal and state laws regarding non-discrimination and affirmative action. Oklahoma State University is committed to a policy of equal opportunity for all individuals and does not discriminate based on race, religion, age, sex, color, national origin, marital status, sexual orientation, gender identity/expression, disability, or veteran status with regard to employment, educational programs and activities, and/or admissions. For more information, visit eeo.okstate.edu.