Concierge - HSS : Job Details

OverviewEvery Tarian Teammate contributes significantly to our mission. Whether you are a frontline employee or work behind the scenes, you are the reason why Tarian is TRUSTED TO PROTECT. You are a member of a diverse team working in an inclusive and dynamic environment. You will provide direct security and related public services.Compensation: $21/hourBenefits:Our full-time positions offer role specific on-the-job training, career paths, and a full range of benefits:* Medical, Dental, and Vision Insurance* Supplemental Medical Reimbursement Plans* Paid Time Off & Paid Holidays** 401k Plan & Free Retirement Planning Consulting* Short-term & Long-term Disability Income Protection Benefits* Life Insurance for Teammate and Family* Employee Assistance Program* Recognition & Reward Program* Perks Discount Programs with 3,000 free classes from yoga to financial wellness* Wellness Program* Pet InsurancePOSITION SUMMARY:As a concierge, you will be responsible for greeting residents and visitors providing an at home feel to the lobby area, managing requests, providing tours, answering telephone calls with a positive spirit and maintaining daily logs and forms.This location has two properties adjacent in Providence, Rhode Island with 24/7 concierge services in each building.We are looking to grow our team with full time and part time concierges that are interested in the hospitality sector and in career with us.ResponsibilitiesYou will conduct the following responsibilities upholding Tarian's commitment to safety and security while supporting the values and culture of the client and community.* Conduct interior and exterior patrols* Monitor CCTV* Respond to emergency situations (fire alarms, medical emergencies or incidents)* Monitor for suspicious activity and threats to the property and occupants* Receive phone calls and dispatch response in a timely manner based on priority* Maintain a detailed log activities* Complete detailed reports (incident and medical)* Maintain package operations* Answer phones with positive spirit* Effectivly communicate with residents and members of managementQualifications* Must be at least 18 years of age.* High school diploma or GED. Bachelor's degree preferred.* Proven experience in a similar or same role in the luxury industry required.* Previous concierge experience and knowledge of the surrounding areas and local attractions preferred.* Experience working in fine dining restaurants, guest relations, travel and/or entertainment industry required.* Excellent customer service skills required.* Must be proficient in MS Office programs (Word, Excel, etc.)* Must pass a Criminal Background check and a Rhode Island Attorney General Fingerprint and Background Check.* Must have reliable transportation.* Rhode Island Sick TimeAbout TarianTarian stands out as North America's foremost expert and trusted security partner, a distinction attributed not only to the solutions and services we provide but also as a testament to the incredible individuals on our team. Their diverse backgrounds and experiences continuously drive innovation and excellence across our company, enabling our growth and success.At Tarian, we believe in the extraordinary power of people to enact positive change. Our vision is to shape a future where safety and security are not only foundations for enduring success but also powerful catalysts for positive change. We offer more than employment; we provide a career path rich in purpose and fulfillment. By joining Tarian, you become part of a greater mission. Through the creation of safe environments, you empower people, communities, and organizations to thrive and achieve their full potential, as well as your own.