Concierge - Marquis Health Services : Job Details

Join our team at Cedar Crest Post Acute Center as a Concierge. Full Time opportunities available -Mon-Fri 11a-7pmManager on-duty rotation requiredPay in lieu of benefits available!Daily Pay Available and More! Responsibilities as Concierge:

• Answering and transferring all incoming calls in a courteous and professional manner.
• Giving information, direction and other appropriate assistance to residents, staff, guests and vendors.
• Performing a variety of clerical duties as assigned.
• Greeting potential residents, families, visitors.
• Managing both external and internal calls, taking and communicating messages.

Qualifications for Concierge:

• Previous experience in customer service-related field required. Experience in healthcare setting required.
• Exceptionally strong customer service orientation, presence and perspective. Knowledge of customer service strategies and tactics.
• Excellent ability to communicate effectively with patients, visitors, and staff at all levels of the organization.
• Excellent verbal and written communications skills and phone etiquette.
• Experience in dealing with multiple demands simultaneously.
• Ability to deal with people of varying personalities and temperaments.
• Ability to take initiative to resolve immediate problems.

Benefits for Concierge:

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Employee engagement and culture committee
• Company sponsored life insurance
• Employee assistance program (EAP) resources

Join a company that admires, cares, appreciates and values their employees!Proudly supported by Marquis Health Consulting Services