Concord Crumbl Shift Lead - Part Time & Full Time - Crumbl Cookies : Job Details

Join our team as a Full Time Shift Leader and receive $16-$19 per hour, two weeks paid vacation, health, dental and vision benefits, flexible schedules including all Sundays off, 50% off cookies, 10% off online courses at SNHU and more!

Crumbl Cookie is a popular bakery chain known for its decadent and oversized cookies. Each week, we rotate a selection of inventive flavors, ranging from classic chocolate chip to creative concoctions like birthday cake and raspberry cheesecake. Our cookies are renowned for their soft, gooey centers and generous portions, making them a beloved treat for cookie enthusiasts everywhere. As a Shift Leader, you will play an integral part in creating memorable experiences for our customers and a safe, fun working environment for our employees!

Duties:

• Oversee daily operations and ensure smooth running of the shift
• Provide excellent customer service and address any customer concerns or complaints
• Train and mentor team members on company policies, procedures, and customer service standards
• Handle cash transactions and perform cash register reconciliation
• Assist with food preparation and ensure food quality and presentation standards are met
• Maintain cleanliness and organization of the work area

Qualifications:

• Previous experience in a leadership role preferred
• Strong interpersonal and communication skills
• Ability to multitask and prioritize tasks effectively
• Ability to work in a fast-paced environment and handle stressful situations with composure
• Flexibility to work various shifts, including weekends and holidays
• Be able to stand and walk for long periods of time, and lift up to 25 lbs
• Reliable transportation to and from work
• Must be 16 years of age or older

We are looking for a skilled and motivated SHIFT LEADER to fill an opening at our Concord location. Friday and Saturday availability required. This is a great opportunity for anyone trying to grow their career in Restaurant Management!