Constituent Service and Field Representative (Legislative Assistant II)-24037311UCS - San Diego County (CA) : Job Details

Job Title: Constituent Service and Field Representative

Supervisor Terra Lawson-Remer is a progressive leader serving San Diego County, home to over 3.3 million people with an $8 billion annual budget. After decisively winning re-election for a second term in San Diego's purple district, she is now seeking a dedicated Constituent Service and Field Representative to join her in defending the values of fairness, opportunity, democracy, and the rule of law, especially as the region faces potential challenges from a second Trump Administration.

Representing six coastal cities and surrounding unincorporated areas, Supervisor Lawson-Remer has delivered meaningful results for her constituents, including:

* Expanding access to affordable healthcare, including mental health services.

* Holding corporate landlords accountable for driving up housing costs.

* Addressing environmental crises like the Tijuana River sewage contamination and safeguarding our coastline.

* Significantly improving labor protections, working conditions, and wages for tens of thousands of working families, and cracking-down on wage theft.

* Establishing the nation's first ever Immigrant Legal Defense Program in a border county.

* Pioneering alternatives to incarceration to advance community safety through services to reduce recidivism.

* Strengthening gun safety laws and using red flag laws to protect public safety.

* Combatting homelessness through shelters, tiny homes, and safe camping sites.

* Protecting reproductive rights and ensuring access to legal, safe abortions.

In her next term, she will continue this critical work and safeguard San Diego County from any potential threats under a second Trump presidency.

Terra is an economist, attorney, community organizer, and educator. Before running for elected office, Terra worked as a senior advisor in the Obama Administration; as a professor of public policy in San Diego and New York; as an economist and attorney for the World Bank and global advocacy organizations including Amnesty International, Avaaz, and Namati; and as a political strategist for the labor movement and the Open Society Institute. She got her start in community organizing as a direct-action coordinator and founder of a national student organization fighting against inequality and for a more just and sustainable future.

Join Terra in this critical fight for San Diego's future. For more, visit www.SupervisorTerraLawson-Remer.com.

ESSENTIAL JOB FUNCTIONS REQUIRED:

Office-Based Constituent Support:

* Respond promptly to constituent inquiries via phone, email, and mail, providing accurate information and assistance.

* Process, track, and manage constituent casework, ensuring progress is monitored and cases are resolved in a timely manner.

* Maintain organized records of all communications and case statuses, updating the system regularly for transparency and accuracy.

* Prepare detailed reports on district activities and active cases for the Constituent and Field Manager, summarizing key updates and outcomes.

* Draft and manage correspondence related to constituent issues, coordinating with internal team members to ensure clarity and consistency in responses.

* Collaborate with colleagues to support team initiatives, share information on casework progress, and uphold office standards.

* Other duties as assigned

Field-Based Constituent Support:

* Attend community meetings, events, and public forums as a representative of District 3, building positive relationships with constituents and community organizations.

* Gather and document feedback from the community, noting concerns, requests, and issues to relay back to the Constituent and Field Manager and team.

* Act as a primary contact in the field, offering guidance and connecting constituents to appropriate resources and government services.

* Build a network of contacts within the community and among local organizations to support the Supervisor's agenda and district priorities.

* Identify issues within the community that may benefit from legislative attention and communicate these to the Constituent and Field Manager.

* Other duties as assigned.

EDUCATION (OR EQUIVALENT EXPERIENCE):

Bachelor's degree or equivalent experience in legislative or community work.

SKILLS AND KNOWLEDGE REQUIRED:

* Strong oral and written communication skills for clear, professional interactions with diverse audiences.

* Knowledge of local, state, and federal government operations, and familiarity with District 3 issues and communities.

* Professional phone etiquette, with the ability to build rapport and communicate tactfully with various personalities.

* Ability to work independently and collaboratively, with discretion and a proactive approach to casework.

* High attention to detail for accurate, timely completion of duties and case management.

* Strong organizational skills, with proficiency in office policies, practices, and computer applications.

* Flexibility to handle competing priorities in a dynamic environment while maintaining professionalism under pressure.

WORKING CONDITIONS:

* Split time between office-based constituent tasks and fieldwork.

* Availability for some nights and weekends to support events and attend community meetings.

* Valid driver's license and reliable vehicle required.

SALARY AND BENEFITS:

* $60,000 - $65,000 annually, based on experience.

* Defined benefit pension plan with additional savings options through 457 and 401 accounts

* County-paid flexible credits that allow you to choose from a variety of benefit plans, including medical, dental and vision insurances, short term disability and critical illness programs (some costs may be out of pocket depending upon individual elections).

* County-paid life and accident insurance and long-term disability.

* Transit pass reimbursement program

* 15 days of vacation a year, 14 County-paid holidays, floating holidays, paid sick leave, and discretionary executive time off.

* Growth and personal development opportunities.

TO APPLY:

Please submit a cover letter and resume to Evan Bridgham at [email protected] with the subject line, Constituent Service and Field Representative Applicant - [Your Name].

In your cover letter, please include the following:

* Your interest in this position

* Why you are motivated to work for Supervisor Terra Lawson-Remer

Applications will be reviewed on a rolling basis until positions are filled.

Please click here to view the complete job description for this position.

Persons serving in positions in the Unclassified Service do not accrue tenure and serve at the pleasure of the appointing authority. The provisions of this job announcement may be modified or revoked and do not constitute an expressed or implied contract.

Reasonable accommodation may be made to enable an individual with qualified disabilities to perform the essential functions of a job, on a case-by-case basis.

CONDITION OF EMPLOYMENT:

As part of the County of San Diego's pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. (Current employees may be exempt from this process.)

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