Consultant - TATA Consultancy Services : Job Details

Job Title

Oracle Field Service Cloud (OFSC) Consultant

Relevant Experience

(in Yrs) 8-10 Year

Technical/Functional Skills

Expertise with Domain knowledge of Field Services in Oracle Field Service cloud (OFSC).

Roles & Responsibilities

 Consultant with 3+ years of experience in implementing Oracle Service and Field Service Cloud (OFSC)

 Good to have Oracle Certified Field Service Cloud Consultant

 Good Understanding of the Oracle CX, Field Service or Oracle Field Service Cloud Applications with call dispatching

 Ability to analyze field operations (Dispatch and Tech/Supervisors) processes and implement them with the solution capabilities of Oracle Field Service Cloud

 Experience in implementing Oracle Field Service Cloud with core application features along with quota and capacity management, automated routing & scheduling engine

 Understanding of the Field Service Functionality with relation to inventory install and debrief - Exposure to the API framework of the Oracle Field Service Cloud

 Should have fluent communication skills, must have worked in Client facing roles

 Must have participated in various Project phases, like Requirement gathering, Mapping Design Develop and support

Generic Managerial Skills

• Communicate effectively with different teams

• Remain flexible to changing priorities, open to new ideas