Consulting Business Analyst (Remote) - Universal Healthcare Resources : Job Details

Number of Needs: One (1) Remote Monday - Friday What are the desired traits/experiences that the Manager would most like to see? 1. 5-7 years Business Analysis or relevant work experience 2. Proficiency in Microsoft Office applications and BI tools. Demonstrates understanding of statistical analysis techniques, big data tools, programming, software development lifecycle (SDLC), and data science terminologies and methodologies. 3. Experience analyzing large data sets Job Summary - The Consulting Business Analyst (BA) will join the HIM, Coding, and Abstraction department. This department partners with internal HIM, Coding, and Abstraction stakeholders and external stakeholders, for example and not limited to, Clinical Documentation Improvement (CDI), Regulatory Compliance (REGS), and Clinical, Quality, and Operational Corporate Departments, in the creation and facilitation of business technical and analytics requirements and processes, the execution of those created processes, and ongoing support of operational models. This work will support a variety of technology and analytics platforms and projects across the HIM, Coding & Abstraction portfolio. The Consulting BA leverages a robust set of tools and works independently and as a lead to other analysts on projects and engagements of significant complexity and is responsible for analyzing the business, facilitating solution definition, and successfully integrating business processes, roles and technology to ensure business objectives are met. Supervisor - Director, Technology & Informatics Supervises - N/A Job Responsibilities (included but not limited to): BA Leadership

• Acts as a consultant to other analysts; and as auditor of documents and models produced by other analysts and business consultants
• Effectively understands and teaches the role of a business area within the greater company context
• Provides coaching and mentoring to other business analysts
• Facilitates training of Business Analysis best practices

BA Operational Excellence

• Develops and maintains BA templates, BA tools and BA framework
• Develops, shares, and leverages best practices across functional teams
• Collaborates with peers to develop a customized business analysis approach, defining the business analysis tasks, resources, and estimated effort to complete a project

Business Liaison/Consultant

• Leverages a robust network of relationships across multiple business areas
• Facilitates communications between IT and the business
• Assists in the development of metrics used to track value delivery
• Drives business centric collaboration with stakeholders, business users, and technical solution providers to understand business needs, project objectives, scope, dependencies and risks for projects
• Communicates the approach and work with project team to modify and ultimately gain approval for the analysis activities.
• Manages changes to the solution requirements, assessing the impact of requirement changes, and ensuring appropriate approval of those changes.
• Manages solution requirement communication, ensuring that stakeholders have a shared understanding of the requirements
• Quickly understand business problems and opportunities in the context of the requirements, analyze and present solution options.
• Coordinates and leads User Acceptance Testing, prioritizing gaps and negotiating between the business and technical solution providers to gain product acceptance.

Knowledge, Skills & Abilities

• Technical skills - demonstrates proficiency in Microsoft Office applications and BI tools. Demonstrates understanding of statistical analysis techniques, big data tools, programming, software development lifecycle (SDLC), and data science terminologies and methodologies.
• Numeracy skills - demonstrates proficiency in statistical calculations, argumentation and logical thinking, interpreting mathematical information, relationships of numbers, and measurement used in analytics.
• Critical thinking - actively and skillfully conceptualizing, applying, analyzing, synthesizing or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning or communication as a guide to belief and action.
• Building and Maintaining Strategic Working Relationships - develops collaborative relationships to facilitate the accomplishment of work goals. Possesses excellent interpersonal skills in building, negotiating and maintaining crucial relationships.
• Adaptability - maintains effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Initiative - independently takes prompt proactive steps towards problem resolution.
• Effective Decision Making - able to gather facts, assess all perspectives and weigh different possibilities in order to influence positive outcomes.
• Managing conflict - deals effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
• Energy - consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time.
• Stress tolerance - maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Organization - proactively self-prioritizes assigned initiatives communicating challenges along the way.
• Communication - communicates clearly, proactively and concisely with all key stakeholders.
• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.
• Works independently & collaborates in teams - is self-supporting; not needing to rely on others to complete assigned tasks while also being able to work in teams to accomplish initiatives.
• Facilitation - ability to facilitate small to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development.

EDUCATION

• Bachelor's degree in informatics, analytics, business analytics, statistics, computer science or related field required

EXPERIENCE

• 5-7 years of business analysis or relevant work experience
• Advanced Microsoft Office/Excel experience required
• Experience in the healthcare delivery environment (clinical/support) highly preferred
• Experience using workflow management software (i.e. JIRA) a plus
• Experience analyzing healthcare enterprise-sized (very, very large) data sets a plus
• Excellent oral and written communication skills in in individual and group setting
• 1-3 years of reporting and data analysis experience preferred

CERTIFICATE/LICENSE NA PHYSICAL DEMANDS/WORKING CONDITIONS - Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. OSHA CATEGORY - The normal work routine involves no exposure to blood, body fluids, or tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way. Signature - My signature below acknowledges that I have read the above job description and agree that I can perform the responsibilities and meet the requirements as presented, with or without reasonable accommodation. I understand this job description provides a general outline of job responsibilities and requirements and is not intended to be all-inclusive. I also understand that job responsibilities and requirements may change at any given time based on organizational or departmental needs. Health Requirements: None