Consulting Manager - ESM Software : Job Details

Consulting Manager

ESM Software

Job Location : Boston,MA, USA

Posted on : 2025-02-14T01:43:21Z

Job Description :

The consulting manager position will play a multifaceted role in delivering our software, delivering training/consulting services to clients and growing our accounts. We are looking for a talented team-player who works well and enjoys collaboration with other team members.

Responsibilities
  • Work closely with new and existing clients to guide them through both strategy and ESM software implementation processes to drive client adoption and ongoing positive outcomes.
  • Manage day-to-day relationships with customers including remote-based strategy consulting, ESM implementation, and training services.
  • Develop customer account penetration and growth plans including both ESM products and professional services.
  • Facilitate client review meetings (face-to-face meetings with client's full executive team) and plan/design strategic plans in the ESM application for some of the world's largest organizations.
  • Establish & maintain sales pipeline, forecast, and growth targets for stable of accounts managed.
  • Create custom marketing content as needed in order to advance account growth and corporate sales opportunities.
  • Collaborate with product team, share ideas, and support execution of ESM product improvements based on client delivery experience and customer feedback.
  • Update product documentation and training collateral.
  • Requirements
  • Strong project management and consulting background with demonstrated track record of success in delivering consulting engagements.
  • Two to five years of experience in strategy, software. Healthcare experience preferred.
  • Solid written and verbal communication skills are a must.
  • Ability to work with both functional and technical team members.
  • Ability to manage, prioritize, and multi-task on multiple projects.
  • Energetic self-starter who is motivated to succeed and make an impact.
  • Some domestic travel required. Opportunity for international travel.
  • All candidates must submit a cover letter with application

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