Consumer Loan Operations Clerk - Christian Community Credit Union : Job Details

Join us at Christian Community Credit Union in San Dimas, CA, as a Full Time Consumer Loan Operations Clerk! This onsite position offers an exhilarating opportunity to dive into the world of consumer lending while sharpening your clerical skills in a high-performance environment. Experience the satisfaction of contributing to our operations, directly impacting our members' financial lives. With a competitive pay range of $21 to $22 per hour, based on experience, you'll be rewarded for your dedication and expertise.Collaborate with a passionate team that embodies our core values of empathy, integrity, and excellence. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Events, and Community Outreach Opportunities. Embrace a role where you can grow professionally while serving others with love and compassion, making a difference in the community we cherish.Christian Community Credit Union: What drives usCCCU is faith-based banking, reimagined! Our mission is to serve Christ followers to live & give more abundantly. For over 67 years, we've provided individuals and ministries with the financial tools and knowledge they need to grow and thrive financially. We are unabashedly Christian, focus on people over profit, service over sales, and understand ministry. To date, CCCU has donated more than $6 million to ministry and mission projects. We serve members through online & digital banking solutions with a dedicated and professional staff. CCCU has been ranked on S&P Global Market Intelligence's top 100 U.S. credit union list for stability, health & growth.Day to day as a Consumer Loan Operations ClerkAs a Consumer Loan Operations Clerk at Christian Community Credit Union, you'll play a vital role in our operations team. Your responsibilities will encompass processing incoming and outgoing mail, ensuring efficient communication within our consumer lending framework. You will perform essential clerical duties, such as creating and sending collection letters and SMS texts, sending adverse action letters and facilitate Skip Pay/Hardship requests directly supporting our customer-centric, empathetic approach. Additionally, you will assist/support collections beyond just letters and maintain department reports related to account delinquencies, modifications, and repossessions. This position offers a unique blend of operational and clerical responsibilities, allowing you to contribute meaningfully to our team's success.What we're looking for in a Consumer Loan Operations ClerkTo excel as a Consumer Loan Operations Clerk at Christian Community Credit Union, candidates must possess a combination of essential skills and experience. A high school diploma or equivalent is required, along with a minimum of one year of experience in a financial institution, preferably focusing on processing consumer loans (non-real estate). Proficiency in word processing software, particularly Microsoft Word, and familiarity with spreadsheets, especially Excel, is necessary for effective documentation and reporting.Strong organizational skills and meticulous attention to detail will enable you to manage multiple tasks efficiently while operating under pressure in a fast-paced environment. Good oral and written communication skills are critical for maintaining professional interactions and conveying information accurately. Additionally, candidates should demonstrate professional telephone etiquette, a solid math aptitude, and the ability to type accurately at a minimum of 20 words per minute, ensuring smooth clerical operations within the team. Knowledge and skills required for the position are:

• High school diploma or equivalent required
• Minimum one year of experience working in a financial institution required
• Minimum one year of experience processing consumer loans (non-real estate) preferred
• Knowledge of word processing (Word preferred) and spreadsheets (Excel preferred)
• Ability to work with computer systems
• Possess strong organizational skills, good attention to detail, the ability to prioritize, effectively manage time, and work under pressure in a fast-paced environment
• Good oral and written communication skills
• Professional telephone etiquette, good math aptitude & accurate typing at 20wpm

Our team needs you!If this sounds like the right job for you, don't wait - apply today to join our team. We look forward to hearing from you!