Consumer Underwriter - Solvay Bank : Job Details

At Solvay Bank, our formula for success combines the traditions of our culture and a sharp strategic vision. We are a growth-oriented community bank that fosters excellence, pride, teamwork and engagement in our workplace. Consider an exciting opportunity as part of our retail banking team. Consumer Loan Underwriter Responsible for analyzing consumer loan applications and information for both direct and indirect lending. Direct responsibility to underwrite secured and unsecured consumer loan products. Provides exceptional customer service and establishes/maintains good working relationships within the Solvay Bank branch network and indirect auto dealer partners. Qualified applicants should have strong written and verbal communication skills, an attention to accuracy and detail coupled with strong analytical skills. Proficiency in Microsoft Office tools is required. Associates degree in finance, business or related field and 1-3 years banking or related experience is preferred. For over 100 years Solvay Bank has been dedicated to our customers and our community. Join us and enjoy the many rewards; matched 401(K) retirement savings, health and dental coverage, and more. **Internal candidates must submit application by 10/23/2024 Solvay Bank is an EOE/AA/Disability/Veteran Position Title: Reports To: Consumer Loan Underwriter AVP, Consumer Lending Manager Position summary: Responsible for analyzing consumer loan applications and information for both direct and indirect lending. Direct responsibility to underwrite secured and unsecured consumer loan products. Provides exceptional customer service and establishes/maintains good working relationships with Solvay Bank branch network and indirect auto dealer partners.

• Underwrite and decision consumer loan applications for both Indirect and Direct lending departments, including rotating evening and Saturday hours as needed to coincide with auto dealership hours.
• Work closely with branch staff to resolve questions regarding application information or loan decisions.
• Ensure loan applications ques are worked timely and application decisions are communicated within acceptable service level standards.
• Provides administrative support to the Consumer Lending Manager, including updating loan data, assembling of documentation for consumer loans, maintenance of various reports, as well as the coordination of response to internal and external audits.
• Ensures that proper documentation is received for loan applications and contract packages. Verifies loan contracts for accuracy and completeness.
• Works directly with auto dealerships to address any issues/discrepancies with loan documentation received from the dealer.
• Prepares approved and declined loan document packages for processing in accordance with consumer regulations and internal procedures.
• Responds timely to branch personnel and auto dealership inquiries concerning loan processing and information via phone, email and in person.
• Assists Consumer Lending Manager to resolve discrepancies and issues within Loan Origination software.
• Assists Consumer Lending Manager with Branch Staff training related to loan product and processing knowledge.
• Contributes to a strong teamwork atmosphere when conducting internal business.
• Adheres to bank and department policies and procedures, completes all required training.
• Maintains up to date proficiency in Loan Origination software and adjusts validation procedures best practices as needed.

Skills and Attributes:

• Critical Thinking - Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Communication - Communicates effectively in writing as appropriate for the needs of the audience.
• Verbal Communication - Conveys information effectively by verbally communicating information and ideas so that others understand.
• Dedication and Involvement - Is in tune and involved with the latest bank products and services
• Accuracy & Attention to Detail - Processes a high volume of credit applications, closings and related duties with a high degree of accuracy.

Experience and Education: - 2 year associates degree in finance, business or related field. - 1-3 years banking or related experience - Effective verbal and written communication skills - Some consumer lending experience preferred but not required - Strong working knowledge of Microsoft Office tools, proficiency in Excel reporting - Good understanding and interest in the Bank's products and services offered - Strong analytical skills with high attention to detail and accuracy PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, and climb stairs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is moderate.