Job Location : all cities,TX, USA
Address: 16430 Park Ten Place, Houston, Texas 77084
Role: Accommodate member needs via telephone, fax, and email request including loans and account services. Cross sell FSCU services and products.
Essential Functions & Responsibilities:
Performance Measurements:
Knowledge and Skills:
Experience - One month to twelve months of similar or related experience.
Education - A high school education or GED.
Interpersonal Skills - Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills - Must possess excellent verbal communication skills. Must be proficient in Microsoft Office products, including but not limited to Word, Excel, email and Outlook. Ability to handle multiple projects simultaneously and work with limited supervision, exercising own initiative and judgment. Strong organizational skills. Strong attention to detail and follow through. Must have a proactive attitude toward members, supervisors, co-workers and the credit union
Physical Requirements - While performing the duties of the job, the employee is regularly required to:
-position self to move about the work area
-reach, grab, sort
-communicate in person and via telephone with others
-identify and recognize small font communication
-ability to transport a minimum of 10 pounds