Contact Station Assistant - Maricopa County (AZ) : Job Details

Posting Date

12/12/24

Application Deadline

12/16/24

Pay Range

$17.00 - $25.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Parks and Recreation

About the Position

Do you love being surrounded by beautiful scenery and fresh air? Then Lake Pleasant is the place for you!

Come work with a diverse group of individuals and assist adventure-seeking customers in exploring Maricopa County's Parks. In this role, you will knowledgeably explain the various attractions the park holds and feel good knowing you enhanced the client experience!

This position resides at Lake Pleasant Regional Park entry stations (3), and our Discovery Center 41835 N Castle Hot Springs Rd. Morristown, AZ 85342

Please note this position will require working various shifts, including early mornings, nights, weekends, and holidays.

About Us

Welcome to the Maricopa County Parks and Recreation Department! From hiking on a barrier-free trail to horseback riding along a creek to testing your mountain biking skills and abilities on a competitive track, Maricopa County parks offer visitors the best of the Sonoran Desert.

At approximately 120,042 acres of parkland and 872-miles of trails, Maricopa County is home to one of the largest regional park systems in the nation. Currently, there are twelve parks in Maricopa County's regional park system. Each is unique and offers its visitors a wide variety of recreational opportunities.

The Maricopa County Parks and Recreation Department oversees the Maricopa Trail, a 315-mile trail system that encircles the valley and links all regional parks together. The department is staffed by a team of passionate employees, park hosts, and volunteers dedicated to providing park visitors with the best customer experience possible. Join us today!

Proud to Offer

* Work with a greater purpose

* Tuition reimbursement

* Exceptional work-life balance

* Opportunities for growth and development within Maricopa County

* Low-cost, high-value healthcare for you and your qualifying dependents

* Paid vacation, sick time, and parental leave

* Extensive wellness program, including healthcare premium discounts

* Employee discounts for goods and services

* Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1

* Learn more at Work With Us | Maricopa County, AZ

We Require

* Six months of customer service/public contact experience

* High school diploma or GED

* A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis

We Also Value

* Cash handling experience using a computerized point-of-sale system

* Proficiency in Microsoft Office Excel, Word, and Outlook

* Bilingual skills in Spanish/English

Job Contributions

* Greets visitors

* Collects park use fees

* Sells annual passes and balances and reconciles the cash drawer

* Checks in and takes customers reservations in person and over the phone

* Interprets park feature areas, rules, and regulations and checks campgrounds to ensure they comply with rules and regulations

* Monitors radio and phone traffic and reports emergency calls

Working Conditions

* Position is typically office or administrative work that requires walking to collect revenue in an outdoor climate with temperatures regularly over 100 degrees Fahrenheit and potential exposure to moving mechanical parts, vibrations, fumes, odors, dusts, poor ventilation, chemicals, oils, inadequate lighting, workspace restrictions, intense noises, travel, wetness, humidity, respiratory hazards, and wildlife

* Valid Arizona driver's license is required upon hire

* May require regular vehicle travel between offsite locations, including other Maricopa County Parks or within the same park of distances greater than 1 mile, with some locations being within a remote area of the park

* Ability to exert 20-25 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly and requires walking/standing to a significant degree

Selection Procedure

* Only the most qualified candidates will be considered

* Consideration will only be given to candidates who submit online applications

* Candidates will be contacted primarily through email and their Workday online application profile

* Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!