Content Quality Assurance - Austin - TikTok : Job Details

ResponsibilitiesAbout TikTokTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.About the team Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. Job Description: 1. Conduct quality assurance checks on video content reviewed by moderators. 2. Lead calibration sessions to align moderator and QA understanding of quality standards. 3. Responsible for configuring high-quality IP-related videos according to certain dimensions. 4. Oversee official accounts and deliver reports with insights to improve content selection. 5. Stay updated on the latest trends and features on TikTok and ensure content aligns with current best practices. 6. Work closely with the product operation team to understand their vision and objectives.QualificationsMinimum Qualifications:1. Bachelor's Degree or equivalent education/experience.2. Minimum 1 year experience in content quality assurance, video moderation, or a similar role. 3. Proficient in English as working language.Preferred Qualifications:1. Strong familiarity with film and TV works, and follow the related culture and trends, capable of understanding related internet memes and references. 2. Demonstrated experience using TikTok, including understanding its features and audience engagement strategies. 3. Experience working with global teams across multiple time zones. 4. Familiarity with copyright compliance, and brand image protection. 5. Strong collaboration and communication skills, with the ability to organize and communicate thoughts and decisions effectively with stakeholders. 6. Ability to work efficiently under pressure and demanding timelines, perform great time management skills.7. Exceptional attention to detail and ability to identify inconsistencies or errors. Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at