Contents Supervisor - Paul Davis Restoration of Western Pennsylvania : Job Details

Come Join Our Team with The BEST of the BEST! What does a Contents Supervisor with Paul Davis do?

• Lead a team of hardworking individuals serving others within your community
• Make a difference for others that have had a disaster strike their property
• Take pride when your team completes projects on budget with an exceptional customer experience
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training, and giving Contents Leaders the opportunity to become experts in the field through certifications and Paul Davis University. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and Values to be more than just a service provider. You are essential to coordinate teams effectively and ensure that jobs are performed profitably. Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement. Vision: To provide extraordinary care while serving people in their time of need. Mission: To provide opportunities for great people to deliver Best in Class results. Why the Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail, and love to help people. It is challenging to make customers happy when faced with a traumatic event, but you will love being a Contents Leader if you take pride in your work and have fun while working with others. You will be practicing continuous improvement every day as you work to improve the performance of yourself and your team! Team Compensation and Benefits:

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
• Monthly cross-training opportunities to advance your career
• Paid training
• Referral program
• Great culture and team dynamic
• Health Benefits with vision and Dental (1/2 paid for by company)
• Short term disability
• 401K Retirement Plans
• Starting Hourly pay: $16.00 to $20.00/hour based on experience and certifications

Team Qualifications (Requirements):

• Desire to join a world-class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training Certification & Designations are required (Fire, Water, Odor, Upholstery Restoration)
• Clean criminal background check back to the age of 18
• Ability to pass a drug test
• Ability to adapt to change
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if and when needed
• Desire to continually learn new things
• Able to wear all Personal Protective equipment necessary, including but not limited to, respiratory protection, eye protection, head protection, foot protection, skin protection.
• Able to lift and carry 50 pounds or team lift larger items

Role on the Team (Job Responsibilities):

• Foster an environment of collaboration and teamwork within the division and company
• Self-managing and time management skills
• Inventorying per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
• Ability to hit and maintain personal and team quotas
• Job schedule supervision and coordination
• Focus and dedication to providing excellent customer service.
• Assist other team members when needed and foster a positive working relationship with other departments.
• Be a great representative of our brand!
• Deliver thorough, proactive & direct communication with internal staff, customers, venders, contractors, quality assurance and insurance adjusters.
• Meet clients and adjusters on-site to assist in inspections, issue resolutions, etc.
• Continuously inspect job sites for quality control.
• Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner while on the job and discuss with Manager.
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
• Supervise and Lead projects and existing crews
• Supervise and lead pack-outs and inventory/evaluation of items
• Supervise and Lead contents cleaning and all aspects of contents restoration

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.We support and hire Veterans and we are an Equal Opportunity Employer*Starting Rate Depends on Experience*