Continuing Education Operations Support Specialist - North Iowa Area Community College : Job Details

Continuing Education Operations Support SpecialistCATEGORY/LEVEL: PSS/5BASICFUNCTION: Process, verify, and reconcile invoicesaccurately and in a timely manner. Enter and monitor program data andperformance. Provide support to the Continuing Education Department andadministrative support to the Dean. STARTDATE: ASAP SALARY AND BENEFITS: Startingsalary of $35,000 to $41,100 based on experience. Benefits package includesBlue Cross/Blue Shield major medical health insurance; eye care, dental, lifeand disability insurance; paid vacation and sick leave; a choice of IPERS orTIAA retirement plans, and a variety of additional optional benefits. REQUIRED QUALIFICATIONS: Minimum two years of specialized postsecondary education required.PREFERRED QUALIFICATIONS: Additional two years of related work experience is preferred. RESPONSIBILITIES AND DUTIES:•Process, verify, and reconcile invoices related to Continuing Education programs.•Facilitate payroll process for instructors to ensure timely payment.•Enter data for tracking purposes for the 260E, 260F, and WTED programs.•Provide administrative support for the Dean of Continuing Education.•Assist with scheduling meetings, preparing documents, and managing communication.•Assist with the coordination, preparation, and organization of the promotions for the Continuing Education Department. •Maintain accurate records and databases related to program operations and financial transactions. •Maintain and update records in the Customer Relationship Management (CRM) system.•Work closely with other departments to ensure exceptional program delivery. •Assist with registrations for Continuing Education programs.•Order and maintain office supply inventory.•Provide excellent customer service to internal and external stakeholders.•Maintain strong organizational skills, demonstrate reliability, and communicate effectively with stakeholders. Fulfill other responsibilities as needed or assigned.Perform in a manner which strengthens the coordination and cooperation of all organizational components of the College, including opportunities for student recruitment.NIACC Core Principles: All employees are expected to adhere to all NIACC policies and procedures. NIACC administration, faculty, and staff value a positive working environment and an environment of mutual respect; therefore, all employees are to maintain a positive attitude and respect for others when working with all NIACC departments, employees, students, partners, and the public.03/2025