This position is responsible for supporting the Manager, Process Optimization and other Process Optimization team members in leading Simply & Digitize (S&D) Enterprise Initiatives and Client Business Platforms (CBP) Continuous Improvement (CI) needs. This role focuses on blueprinting, designing, and implementing process improvements in a way which adds value, removes inefficiencies, and mitigates risk for global processes. The ideal candidate for this role enjoys finding and executing Continuous Improvement and Cost Savings opportunities.
Responsibilities:
- Optimize business process re-engineering, standardization, and simplification opportunities as needed.
- Collaborate with Subject Matter Experts to identify business requirements by understanding existing (as-is) or future state processes.
- Partner with Subject Matter Experts to define and design Optimization roadmap as appropriate.
- Provide governance on process documentation to enable the business to deliver key process documentations in alignment with all process policies and procedures.
- Create process maps from SME verbal explanations.
- Maintain Process Optimization documentation repository for all initiatives led and executed by Process Optimization team for archiving and historical reference.
- Use standard project management techniques and assess optimization candidates, co-develop roadmaps, and provide timeline estimates for development of projects.
- Deliver optimization project implementation according to plan.
- Build relationships with key stakeholders affected by the HBP project portfolio, as well as the HBP Leadership who support these business partners.
- Embody Client behaviors, communicating clear and consistent messages, relying on data and facts to advocate a position or overcome objections.
- Training and Reporting:
- Provide reports and updates to internal Project Management Team on Projects and Change Management needs.
- Create Process maps using Visio Software
- Participate in the building and cascading of Continuous Improvement Lean Tool Trainings (Yellow Belt Trainings) to all HBP resources to ensure a Continuous Improvement mindset across HBP Business Units.
Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
- Subject Matter Expertise in Finance, preferred.
- Proven communication skills.
- Analytical and project management skills with the ability to manage multiple assignments simultaneously.
- Strong interpersonal skills demonstrating the ability to work independently and with a cross functional team.
- Excellent technical and analytical/statistical skills.
- Detail oriented, logical, and methodical approach to problem solving.
- Strong team builder, change agent, and motivator.
- High-energy, self-starter, and agile.
- Continuous Improvement Advocate
Experience and Education Requirements:
Education:
- Bachelor's/College Degree in Business, Industrial Engineering, or equivalent experience, required.
- Lean/Six Sigma Greenbelt or Blackbelt Trained/Certified or any comparable advanced process certification, preferred.
Experience:
- 2-3 years' experience in Business Process Optimization and/or Continuous Improvement or Project Management.
- Subject Matter Expertise in Finance, preferred.
- Strong Visio Software Experience desired.