Continuous Improvement Specialist - State of Indiana : Job Details

About the Indiana Public Retirement System (INPRS):The Indiana Public Retirement System (INPRS') is among the largest 100 pension systems in the United States. INPRS serves the needs of approximately 473,000 members and retirees representing approximately 1,244 employers, including public universities, school corporations, public safety, municipalities, and state agencies. The Indiana Public Retirement System is a public pension fund that manages approximately $40 billion in assets, making it one of the largest in the United States. We are located in the heart of the city, in downtown Indianapolis, near the circle & across the street from our monumental state house.This position will allow a flexible (hybrid) work arrangement, but will require Indiana state residency. This position is not eligible for H-1B or any other kind of temporary or permanent sponsorship for work authorization by the Indiana Public Retirement System. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time.Why Join Our Team?INPRS believes that people are the foundation of our success. It takes people with different backgrounds, ideas, and strengths to be successful. Balance in life is important. We strive to have a flexible and supportive environment while not sacrificing service to our members. We pride ourselves on modeling a collaborative, diverse, and inclusive environment for our employees. Our mission. As fiduciaries, educate stakeholders, collect necessary contributions, and prudently manage member assets to deliver promised defined benefit and defined contribution benefits and services. For more information about our organization, please visit our INPRS Careers Page: Overview:A Continuous Improvement Specialist serves as a consultant to a business or agency in training, leading and consulting on Improvement Projects. Identify opportunities to improve quality, increase efficiencies, reduce cost, mitigate risk, and/or enhance customer experience. Leading projects will require facilitating team discussion and use of tools through a standard problem-solving approach.Salary:The salary for this position traditionally starts at $52,000 - $66,700 per year, depending on years of experience.A Day in the Life:The essential elements of the job duties:* Good working knowledge of process design and/or process reengineering* Good working knowledge of quality principles, problem-solving methodology and project management methodologies* Change management* Strong analytical and problem-solving skills* Strategic thinker with excellent communication and presentation skills with the demonstrated ability to strike the right tone and select the best medium of messaging* A self-starter, driven by a standard of excellence* Ability to identify, plan, and implement projects in a timely manner* Ability to lead small teams in a problem-solving investigation* Proven ability to lead cross-functional teams within the agency* Ability to work under pressure of formal schedules and deadlines* Highly effective and efficient organizational and time management skills* Ability to develop and maintain good work relationships and be an effective team member* Ability to work independently using critical thinking* Facilitate meetings and/or projects, determine audience and lean/six sigma tools appropriate for a particular discussion* Adapt facilitation style to engage a variety of group settings. Excellent verbal and written communication skills* Strong customer service focus and interpersonal skills* Strong presentation skillsThe job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.Implementation of Quality Management System* Leads small to large projects improving business processes from a process and technology standpoint with a goal of increasing quality, productivity, and customer satisfaction.* Identifies, plans, and implements project solutions in a timely, reliable, and cost-efficient manner* Identifies problems, leads the INPRS problem-solving process, and leads a team to develop recommendations for program and/or process improvements* Provides follow-up support on project recommendations to ensure countermeasures have been fully implemented* Use appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements* Consults on Strategic Projects to facilitate the INPRS problem-solving framework and use of CI tools within the project* Consults with the Manager of the Center of Excellence to define new business process opportunities and enhance existing business processes* Demonstrates an understanding of department strategies and objectives* Becomes knowledgeable in existing data warehouse structure, BI dashboards and use of Looker or other similar toolWhat You'll Need for Success:* Bachelor's Degree in Business Administration or related field required* 3+ years of related work experience (Quality, Lean, BPM, Continuous Improvement) preferred* Proficient on Word, PowerPoint, and Minitab (or Sigma XL) preferred* Advanced Visio skills preferred* Advanced Excel skills preferred* Six Sigma, Lean, Business Process Management (BPM) or ASQ certification preferred* Prosci Certified Change Practitioner or equivalent preferred* Preferred experience with Looker, Power BI, Tableau, or similar tool* Experience with Salesforce / CRM a plusBenefits of Employment with INPRS:* Competitive compensation* Some remote flexibility (must reside in Indiana and surrounding Indianapolis locations)* Healthcare coverage (medical / dental / vision)* Health savings account with employer contribution* Prescription coverage* Employer funded retirement plan (pension plan)* Deferred compensation plan (employer and/or employee contribution plan)* Flexible spending account* Work/life balance (37.5 hours weekly)* 12 paid holidays; 14 during election year* Paid leave (personal, sick, vacation)* Tuition reimbursement* Group life insurance* Employer-paid downtown parkingEqual Employment Opportunity:The Indiana Public Retirement System (INPRS) is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.Indiana Public Retirement System has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.Current Employee? Click here to apply.