Conversational AI- Healthcare Business analyst - Contract/ remote, Reston VA - Elite Technical's Customer : Job Details

Sr. Business Analyst (Conversational AI)

We are skilling a Sr. Business Analyst with extensive experience in Conversational AI and Natural Language Processing knowledge for analysis, research, documentation, and use case development.

The Senior Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow.

Key Responsibilities:

- Conduct in-depth analysis of conversational AI systems and technologies to identify opportunities for improvement and innovation.

- Perform comprehensive research to stay updated on the latest trends, tools, and best practices in conversational AI.

- Develop detailed documentation, including requirements, specifications, and user guides, to support the development and implementation of conversational AI solutions.

- Collaborate with cross-functional teams, including developers, designers, and product managers, to define and develop Use Cases for conversational AI applications.

- Analyze user interactions and feedback to refine and optimize conversational AI systems.

- Create and maintain project plans, timelines, and status reports to ensure timely delivery of projects.

- Provide insights and recommendations based on data analysis to drive strategic decision-making.

This position is a 6 month contract opportunity that could lead to permanent FTE status with our client, a major healthcare payor in the Maryland area. Although this position is primarily remote, the selected candidate must be able/willing to come onsite (Wash DC) for occasional meetings.

Required Skills

- Education Level: Bachelor's Degree (In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.)

- Experience: 5 years progressive experience in business analysis. Seeking extensive experience in business analysis, specifically within the realm of conversational AI. Seeking candidates that have completed end-to-end conversational AI implementations (required)

- Must be coming from a Healthcare Industry Domain.

- Natural Language Processing Knowledge is required

- Data Analysis and Interpretation

- Strong communication and interpersonal skills

- Demonstrated ability to deliver high quality, effective deliverables on-time and be a significant contributor to the development of cost-effective solutions.

- Proven understanding of business analysis core competencies.

- Strong research skills with the ability to synthesize complex information into clear and actionable insights.

- Proficiency in creating detailed documentation and Use Cases.

- Excellent analytical and problem-solving skills.

- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

- Familiarity with AI technologies, natural language processing (NLP).

- Experience with project management tools and methodologies.

High-level of knowledge and understanding of business products and services