Cookie Crew - Insomnia Cookies : Job Details

Insomnia Cookies industry leading, nationally recognized, late-night cookie retail brand is excited to open its newest store in Grand Rapids (adjacent to UD's campus) later this month and as a result, we are actively interview candidates for our Cookie Crew position on our new store opening team!!As a member of theCookie Crew at our UND store located at 416 Demers Ave, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!Check out some of our content vids to learn more!Who We Are!Insomnia Cookies TimelineCore ValuesSOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay on Demand (why wait until the end of the week...get paid your earned wages at the end of the day!)
• Paid vacation and sick time off
• Interactive training & mentorship
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE cookies with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & scoop ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States