Coordinator - Lodging Plus - Fairview Health Services : Job Details

OverviewJob Summary: The Coordinator at Lodging Plus is responsible for collaborating with fellow staff to actively engage in the day-to-day operation of the residential component of the Lodging Plus Program. Along with the care team, the Coordinator manages the patient therapeutic milieu using critical thinking skills and evidence-based best practices. With knowledge of clinical resources and how to access these, coordinators address patient behaviors and/or care needs. Responsibilities Job DescriptionJob Expectations:Assures smooth transition for patient when admitting to the Lodging Plus program.

• Conducts and/or directs safety checks of patients through visual observation and documentation.
• Conducts and/or directs room, belonging and unit searches.
• Responds and participates in de-escalation of patients with knowledge specific to diagnoses and best practice.
• Actively participates in milieu management by responding preventatively to early indications of patient(s) and/or milieu behavioral escalation.
• Provides patient support.
• Monitors and enacts program rules consistently throughout each shift.
• Escalates concerns about patient(s) appropriately and in timely manner.
• Demonstrates basic knowledge of signs/symptoms of diagnoses and interventions.
• Conducts community meetings for Lodging Plus patients.
• Plans and facilitates lodging plus free time activities.
• Conducts educational programming with individual and/or patient groups according to appropriate treatment plan. Documents group participation in Epic.
• Assures Lodging Plus medications are secure.
• Facilitates clients obtaining proper medication following program policies & procedures.
• Assists patients in locating the hospital's ED.
• Recognizes problems and takes appropriate measures to resolve them.
• Responds to emergency situations as trained per policy.
• Resolves complaints from patients and family members.
• Actively promotes effective and efficient standards.
• Achieves expected productivity and efficiency standards.
• Demonstrates ability to prioritize workload.
• Uses supplies and other resources (i.e. equipment, computer system, tools, etc.) efficiently and effectively.

Promotes Lodging Plus services.

• Works in coordination with other Fairview Behavioral Services' programs.
• Represents Lodging Plus to entity hospitals in a positive manner.

Promotes a culture of evidence based practice by participation in any of, but not limited to, the following activities:

• Utilizing evidence based policies in clinical practice
• Attends and participates in learning opportunities about evidence based practice
• Awareness of patient involvement in academic research studies.
• Demonstrates the ability to advance evidence-based practice by utilizing standards, guidelines and pathways for care delivery.
• Incorporates data and information into practice to continually improve care and practice so that patient outcomes are enhanced.
• Performs other duties assigned.

Role Responsibilities, as applicable:

• Ability to lead and manage daily shift operations within the unit.
• Leads the unit in providing patient safety and providing support for both patients and staff.
• Monitors and manages compliance with program admission criteria.
• Manages the day-to-day operations of the Lodging Plus program.
• Fosters a culture of improvement, efficiency and innovative thinking.

• Orients new patients to Lodging Plus program.
• Provides guidance and leadership to team members.
• Supports team members in dealing with complex and/or difficult situations

• Communicates specific patient problems/concerns to counseling staff, nursing liaisons, supervisor, program administration and security whenever necessary.
• Manages staffing issues within the unit when supervisor is out of office
• Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served

• Partners with patient care giver in care/decision making.
• Communicates in a respective manner.
• Ensures a safe, secure environment.
• Individualizes plan of care to meet patient needs.
• Modifies clinical interventions based on population served.
• Provides patient education based on as assessment of learning needs of patient/care giver.

• Fulfills all organizational requirements
  • Completes all required learning relevant to the role
  • Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.

QualificationsCredentials: Designate licensure, registration and/or certification requirements. Required credentials should be listed first. If the position has more than one acceptable credential clearly explain this in the comments section. RequiredEducation

• Bachelor's degree in a human services field.

Experience

• One year of experience in a human services field.

License/Certification/RegistrationPreferredExperience

• One year of experience in substance use disorder services.

License/Certification/RegistrationAdditional Requirements (must be obtained or completed within a period of time):

• Have not had a chemical use problem during the last two years
• Proficiency in using Outlook, Epic and other basic computer skills needed to perform required duties
• Basic understanding of impact of chemical/mental health and psychosocial factors on patient behaviors and recovery process
• Knowledge of basic patient care routines and procedures
• Documentation skills
• Milieu management skills
• Knowledge of crisis intervention and aggressive behavior management
• Teamwork ability

EEO StatementEEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status