Coordinator of Client Services-SAF - OCO : Job Details

Crisis & Development Services is seeking a Coordinator of Client Services for the SAF Program including residential 24/7 and non-residential services. Responsible for overall coordination, management and supervision of client services for domestic violence, rape crisis and crime victims, shelter housing and housing assistance including 24/7 hotline and on call response.

• Provides direct supervision of SAF Non-residential and Residential program managers and advocates.
• Responsible for direct service support activities across the SAF program including 24-hour hotline, counseling, shelter, support groups, referrals, on-call services and the development of opportunities for shelter opportunities for people experiencing domestic violence.
• Coordinate the development of community partnerships necessary for client service program development and operations with the goal of improving systems and services.
• Manage program services within budget parameters and assists with the development of grant applications for maintaining and expanding client services, including program narratives, work plans, and performance measures.
• Responsible for periodic assessment of services and implementation of program changes in order to ensure program effectiveness.
• Act as point person with subcontractors and service providers including medical providers, school district personnel, mental health providers, employment services providers for service coordination.
• Ensure quality provision of crisis services, intervention, advocacy, counseling, referral and coordination of services in compliance with State and Federal Regulations, labor regulations and requirements of grants.

JOB REQUIREMENTS:Candidate must have expertise in Crisis Intervention and Emergency services, a desire to work with a diverse population accessing victim services and must be able to effectively lead manager level staff overseeing service components of residential and non-residential services, effectively oversee 24/7 programming and Victim Services Advocacy staff.Minimum qualifications: Bachelor's degree from a regionally or NYS Registered college in Human Services related Field; and 3-5 years related experience with 3 years supervisory and management experience; or equivalent combination of education, experience and training.Valid NYS Driver's License with a good driving record and access to a properly insured vehicle; fingerprint background check and State Central Registry check required .About Oswego County Opportunities:Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.OCO's Employee benefits include:

• Health, Dental, and Vision Insurance (available to Full-Time staff)
• Generous Paid leave (sick leave, PTO, holidays, etc.)
• 403B Deferred Annuity Retirement Plan
• Term Life Insurance
• Employee Assistance Program

Level 6Full-time 37.5 hours per week with flexibility requiredMonday through Friday - 8:30 am to 4:30 pmOswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.