Corporate Travel Agent - Total Quality Logistics : Job Details

About the role: As a Corporate Travel Agent, you are responsible for all aspects of booking travel arrangements (air, hotel, and ground transportation) for TQL employees. This is a high volume, fast-paced sales industry, that requires a 24/7 mentality, attention to detail, and incredible customer service to be successful. Your goal is to ensure a safe and positive experience for those traveling.What's in it for you:

• Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match

What you'll be doing:

• Prepare travel arrangements, including but not limited to, air, car and hotel through TQL's preferred suppliers
• Go above and beyond advocating for every customer concern and request
• Provide travel quotes and related information in response to travel requests
• Reconcile purchases and audit travel expenses
• Stay current with corporate travel trends, regulations and changes in the industry as well as the TQL travel policy
• Process customer transactions, paperwork and reports efficiently
• Manage after hour calls/weekend coverage 1x/month

What you need:

• 2+ years of corporate travel, airline or travel agency experience
• Global Distribution System (GDS) experience preferred (Smartpoint+,Apollo, Worldspan or Sabre)
• Concur Travel skills preferred
• Excellent communication, phone etiquette, and listening skills
• Extreme attention to detail and organizational skills with the ability to handle multiple tasks and requests effectively
• Ability to build and maintain relationships
• Thrive with tight timelines and limited supervision
• Proficient with the Microsoft Office Suite

Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245