Corrections Mail Clerk/Receptionist - Lancaster County, PA : Job Details

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JOB SUMMARY

Responsible for the review of inmate mail to include, written, legal and electronic communications. This position will have ongoing interaction with the inmate population by daily distribution of inmate legal mail and newspapers. The incumbent will screen both incoming and outgoing electronic mail, on occasion hard copy mail, to ensure unauthorized content is restricted from entering or exiting the facility. Responsible for screening and disseminating all incoming telephonic, electronic, and written communications from the public, and internal departments. Greets and welcomes visitors to the Prison as needed.

REPORTING RELATIONSHIPS

Reports directly to the Director of Adminstration

ESSENTIAL JOB FUNCTIONS

* Daily interaction with the inmate population

* Daily interaction with the public, internal County departments as well as external law enforcement agencies.

* Screen all incoming and outgoing inmate mail, both electronic and hard copy to ensure compliance with local and state policy regarding content

* Screen and disseminate all incoming telephonic, electronic, and written communications based on subject matter

* Ensure all communications are addressed professionally and in a timely manner

* Greets and welcomes visitors to the Prison as needed.

* Ensure incoming and outgoing mail does not contain threatening, obscene, or other prohibited content or items

* Responsible for sorting and delivery of incoming newspapers

* Process and delivery of inmate legal mail obtaining proof of delivery from inmate

* Using inmate case management system, enter related data pertaining to delivery of inmate legal mail

* Review and respond to electronic inmate inquiries pertaining to inmate mail

* Responsible for delivery of inmate indigent kit

* Establish and maintain working relationship with inter-departmental supervision

* Assist in assembling information as needed for inmate investigation

* Ensure compliance with Title 37

OTHER SPECIFIC TASKS OR DUTIES

Assist other business office duties as needed

Process and deliver incoming personal property (contacts, eyeglasses, etc.) to inmate population

Perform other duties as assigned.

MINIMUM QUALIFICATIONS

High School diploma or equivalent

Bilingual skills with the ability to read and interpret Spanish preferred

KNOWLEDGE, SKILLS AND ABILITIES

Computer literacy with the ability to adapt to new software

Ability to adapt to surroundings

Excellent interpersonal skills to include written and oral communication

Must be security conscious

Ability to understand and interpret detailed written and verbal communications.

Ability to work with minimum supervision

Ability to pay close attention to details

Must be comfortable working with a diverse inmate population

Ability to complete a one-week Security Training Program

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES

ChildLine clearance

PREA Background Check

Clean Criminal Background History

Drug Screening

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Must be able to work in an environment that is not climate controlled

Sedentary work, with lifting/carrying of objects with a maximum weight of twenty (20) pounds.

Requires very coordinated dexterity of fingers/hands; arms/legs/torso as necessary to carry out job duties

Must have agility to be able to move frequently throughout the facility

Works with average exposure to stress

This position has been identified as having the potential for exposure to Hepatitis B. Access to training and a voluntary vaccination against Hepatitis is provided

Additional Information

The County of Lancaster offers comprehensive benefits to our employees. Read more about our benefits at www.lancastercountypa.gov

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.