Counseling Center Director - SBH Community Service Network : Job Details

6 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from SBH Community Service Network Inc.

Who We Are:

For fifty years, SBH Community Service Network Inc. has been a pillar of charity and volunteerism in the community. The organization's core values of selflessness and responsibility remain unchanged. SBH is dedicated to caring for those in need, offering support, and building strong relationships within the community.

Position Summary:

The Counseling Center Director of Operations is responsible for all of our Article 31 Counseling Center's operations. As the Counseling Center Director, you will lead a high-performance team that is mission-focused, collaborative and constantly striving to improve its services, as well as serve as an advocate for the operational needs, requests, and the goals of the Counseling Center.

Duties and Responsibilities:

• Oversee the day-to-day operation to ensure that the expectations of stakeholders (clients, community, funders, and staff) are met.
• Manage the cohesion of services to ensure proper admission, scheduling and access of services.
• Coordinate compliance in all areas of policy, record keeping and procedure.
• Monitor program adherence to agency, funding source and regulatory requirements.
• Enforce all regulatory standards as they relate to the NYS Office of Mental Health.
• Develop and manage the Counseling Center's annual operational budget, ensuring contractual compliance, and giving special attention to access to services/verification of eligibility and billing performance.
• Oversee Counseling Center billing in conjunction with CFO & Assistant Director.
• Implement outcome measuring for the benefit of clients, as well as clinical staff to ensure optimal management of Counseling Center.
• Address staffing issues including hiring, staff development and staffing concerns.
• Provide ongoing evaluations of service delivery.
• Monitor census through the implementations of effective linkages and organizational relationships; familiarity with PAR submission to OMH for increase of census.

Skill and Education Required:

• Masters' Degree.
• Demonstrated past history of executive managerial ability.
• Knowledge of NYS OMH regulations for Article 31 Clinics.
• Excellent organizational and written/oral communications skills.
• A creative problem-solving approach to program management while ensuring that the necessary planning is undertaken for smooth programmatic operations and expansion.
• Ability to liaison with all levels of internal/external mental health professionals and active lay leadership.

To apply, please submit a resume and cover letter to [email protected] with subject line: Counseling Center Director

• Director

• Full-time

• Health Care Provider
• Non-profit Organization Management