Counter Sales/Driver- Lake Charles, LA - Keeling Company : Job Details

Job DetailsJob LocationBranch 11 - Lake Charles, LAPosition TypeFull TimeDescriptionThe Sales Counter/Driver Associate role touches every aspect of branch operations: customer care over the counter and the phone, warehouse duties, and driving responsibilities. The Sales/Driver associate will be knowledgeable, motivated, energetic, and able to manage time effectively. Each branch is a 3-4-person team, so we cross-train each associate. Everyone at the branch is essential to the store's overall success.Responsibilities:

• Greet and direct customers
• In-person or over the phone must answer customers' questions about specific products/services (e.g., product features, pricing, and after-sales services)
• Entering orders in the ERP system
• Pull and prepare inventory orders for customer pick-up or delivery
• Develop and stay up-to-date on product knowledge through involvement in Company and vendor-sponsored training programs
• Coordinate with your team to provide excellent customer service (especially during our busy season)
• Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment
• May be required to make local deliveries to the customer
• Ensure that the store and all its properties are upholding the expectations of the Keeling Company brand: exceeding customer service expectations, cleanliness, atmosphere,and high energy.
• All other duties are assigned by the branch manager or Keeling Company leadership team.
• Employees of Keeling Company have the right to refuse dangerous or unsafe work.

QualificationsJob Requirements:

• A current or the ability to obtain a DOT Medical Certification
• Must be able to lift up to 75 lbs. from the floor
• Forklift certification provided by Keeling Company
• Clean Motor Vehicle Report
• Ability to use the computer for email, invoicing, and inventory management
• High School degree or equivalent
• Prior sales, warehousing, and/or delivery experience
• Pass a required Drug and Background check
• Customer service and communication skills
• Able to remain professional and courteous at all times
• Bilingual is a plus, not required