County Fulfillment Client Service Specialist - ZipRecruiter : Job Details

County Fulfillment Client Service SpecialistTumwater, WAFull TimeM-F9:00 AM - 5:00 PMSalary: 38K - 42KSummary:We are looking for a candidate with prior corporate and customer service knowledge to join our team and experience the support, camaraderie, and satisfaction that comes from working with a family-oriented professional company. Applicants should be computer-knowledgeable, show a strong proficiency in verbal and written communication, and be organized and detail-oriented.Essential Duties and Responsibilities: You will be in direct contact with clients- processing orders, resolving any issues, request for assistance.Data entry of client information, electronic filing, and retrieval of documents.Ability to respond promptly to client questions and concerns.Receive inbound and make outbound customer calls and government agency calls.Research various online county and state agency databases.Performing due diligence online search requests involving Secured Transactions, liens, litigation, and/or bankruptcies for corporate and individual targets.Guide clients through the process of working with state and local public offices.Work with public offices and commercial agents on the client's behalf.Create and deliver various types of reports.Review legal documentation - attention to detail is a must.Directly responsible to organize the workflow to meet deadlines and demands.Multi-tasking effectively.Excellent customer service skills.Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software).Team player.Great written and verbal communication.Bachelor's degree.A strong preference will be shown to any applicants who might have a history of working secured transactions or researching public records. Together, we live our Core Values: Integrity: Doing the right thing even when no one will know and walking the talk.Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.Fun: We believe in a fun work environment & have many team events that support the Ë fun' culture.No Layoff Strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy. Benefits: Relaxed and casual dress code for summer months & Fridays.Educational assistance program for all of our eligible staff members.Continuous learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions.An organization that gives back to society - we offer paid community service days to all our eligible staff members.401k up to 5% price match, access to FSA. Company Description:Cogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency, and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world.#J-18808-Ljbffr