CPV Operations Manager - American Board of Family Medicine : Job Details

Job Title: CPV Operations Manager

Position Type: Full-time

Department: Center for Professionalism and Value in Health Care

Travel Required: Expected travel is less than 10%.

OVERVIEW

The Center for Professionalism and Value in Health Care was established in 2018 by the American Board of Family Medicine and the ABFM Foundation. It is located in Washington, DC for the express purpose of developing and translating research to inform policy. This work aims to change the health care environment to reduce clinician burden/burnout, improve capacity to deliver better care with adequate support, and to improve the sources of data that inform policy. The Center's work is rooted in primary care but aims to broaden inclusion of other specialties and clinical team members. The CPV hosts a national clinical registry and seeks to build on its success with federal and state grants and contracts to support collaborations that support our mission. The CPV Director of Operations will play an important role in coordinating across CPV priorities and Directors to operationalize CPV's long term goals.

DUTIES/RESPONSIBILITIES:

Manage Administrative Assistant

· Provide scheduling support for CPV Executive Director and Co-director

· Manage Office Daily Operations ensuring office supplies are available and the team is in the office able to operate as needed

· Manage Office Security ensuring office access, office security systems and all other things related to security are in proper working order

· Manage Office AV and technical support w/ the help of ABFM IT Operations team

· Manage Office Equipment ensuring everything is in working order and issues are resolved in a timely manner

Operation functions

· Organize programs and activities in accordance with the mission and goals of the organization.

· Grow programs to support the strategic direction of the organization.

· Manage long-term program goals created with CPV directors.

· Work with Grants Manager in developing operating plan for programs.

· Develop an evaluation method to assess programs strengths, weakness, opportunities, and threats and identify plans the future.

· Manage and maintain relationships with teams with a diverse array of talents and responsibilities such as CPV Management Team, Research Team, project teams.

· Implement and manage changes and interventions to ensure CPV goals are achieved

· Manage scholar/fellow applications and bring them to the attention of Director/Co-Director and continue to work with interns/scholars/fellows on deliverables, keeping an open line of communication to make sure they are getting what they need

· Hire, oversee/manage Center Administrative Assistant

· Requirements: Master's degree; project management experience preferred

External Affairs functions

· Work regularly with our agency and policy partners to manage collaborations and policy development.

· Meet with stakeholders to make communication easy and transparent regarding project issues and decisions

· Website Content oversight and advising to our web-design contractor and the ABFM Communications team (preparing and posting content, maintaining content)

· Keep current the Professionalism Library, from setting up a feed to receive articles released re: Professionalism, to sorting through said articles to find best fit, reading articles, summarizing articles, and updating website content spreadsheet

· Work with Communications/Research to figure out best strategies for disseminating and display Center's work

· Requirements: Master's degree, MPH, MPP

Qualifications (for admin/operations/communications)

· Positive team member centered on commitment, accountability, active listening and collaboration

· Strong organizational skills

· Superior attention to detail, ensuring accuracy and self-correction

· Ability to be proactive, prioritize requests and follow-up on tasks

· Ability to maintain confidentiality

· Excellent communication skills and interpersonal relationship skills

· Ability to take initiative and ownership of projects

· Proficiency in the use of Microsoft Applications, including but not limited to Outlook, Excel, Access and Word

· Work efficiently and effectively in a collaborative setting

Reporting

· Reports to Center for Professionalism and Value in Health Care Directors

Compensation: The salary for this position ranges from $110,000-$130,000 commensurate with experience. Excellent benefits program including Health, Dental, Vision, Section 125 Cafeteria Plan Premium reduction and Medical Flexible Spending Account, Employer Funded Cash Balance Retirement Plan, Employee Funded 401(k), Basic Life and AD&D Insurance, and Long-Term Disability.

All qualified applicants will receive consideration for employment without regard to race, color, religion,

sex, national origin, protected veteran status, or disability status.