Creative Studio Specialist - HNI Corporation : Job Details

Design Public Group connects design driven consumers in retail and contract environments with beautiful ancillary furniture from around the globe. We are obsessed with technical details and logistics, so clients can spend their time doing what they do best, bringing unique spaces to life. Built for designers, architects, and contract dealers, the Design Public Group Platform can be trusted with a vision, a budget, a timeline, and a reputation. Its where great design is easy to find. Design Public Group is a part of the global family of industry-leading brands for the workplace and home under the HNI Corporation.Design Public Group is in search of a Creative Studio Specialist to join our team supporting the New York, NY market. Overview:In this role, you will be responsible for providing expert consultation to Design Public Group client base (e.g., architects, interior designers, contractors, wholesale buyers and suppliers) regarding the product portfolio, specification, and procurement of products in a showroom environment or in the field, as needed. The Creative Studio Specialist is instrumental in delivering exceptional customer service and building relationships with the client base to drive sales, increase brand visibility, and meet client-specific project needs. This role will be primarily located in our New York, NY studio showroom. What you will do:

• Act as primary point of contact and/or facilitate an informative and welcoming showroom experience.
• Drive showroom sales by promoting products and services to customers. Offer knowledgeable and personalized product demonstrations enhancing the customers experience.
• Build and nurture long-term relationships with influencers in the assigned market to ensure repeat business and customer loyalty.
• Engage in local or national industry events to expand and develop networking opportunities. Actively promote DPG through various media outlets and on-line presence.
• Collaborate with sales team and leadership to activate the showroom space. Engage in external networking events to develop new relationships.
• Create and manage innovative and exciting opportunities to engage and bring customer traffic into the showroom space.
• Assist in the preparation of quotes, bids, and proposals for clients as requested ensuring accuracy and timeliness.
• Navigate e-commerce site to complete, process, and track orders. Manage appropriate communication with the sales team and/or customer to proactively resolve problems, as needed.
• Ensure showroom is consistently well-organized, visually appealing, and product displays are appropriately branded and reflective of current trends.
• Monitor showroom traffic and provide feedback on customer experience and provide recommendations to reflect customer preferences.
• Participate in activities as appropriate to ensure the success of the organization.

What you need:

• Bachelor's degree in Interior Design, Architecture, or related field preferred.
• At least two years experience in a consultative sales role or customer service, preferably in interior design, home furnishings, or building material industry preferred.

HNI Corporation (NYSE: HNI) is a manufacturer of workplace furnishings and building products, operating under two segments. The workplace furnishings segment is a leading global designer and provider of commercial furnishings, going to market under multiple unique brands. The residential building products segment is the nations leading manufacturer and marketer of hearth products. As one of the larger employers in Iowa, HNI Corporation was recognized in 2018, 2019, and 2020 for the diversity of our Board of Directors and was named in 2020, 2021, and #6 in 2022 as one of America's Most Responsible Companies by Newsweek. How we act today protects how we live tomorrow. Check out our CSR Report here: . Diversity, equity, and inclusion (DEI), are not just core beliefs at HNI - they are operational imperatives. We value each others differences in experiences and ideas to solve problems and better serve our customers. Take a look at our DEI goals here: . We offer Benefits on Day 1, including a new voluntary benefit, Daily Pay! To learn about all the benefits HNI has to offer visit www.HNIbenefits.com. We also invite you to visit us at www.HNICorp.com to learn more!