Credit & Collections Specialist - Curaleaf : Job Details

At Curaleaf, we're redefining the cannabis industry with a commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands, including Curaleaf, Select, and Grassroots, offer top-tier products and services in both medical and adult-use markets.

Join us to be part of a high-growth, purpose-driven company that values corporate social responsibility through our Rooted in Good initiative, which supports community outreach and positive change. At Curaleaf, you'll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Title: Credit & Collections Specialist

Location: Scottsdale, AZ

Job Type: Full-Time | Exempt

About the Role:

As a Credit and Collections Specialist at Curaleaf, you'll focus on reducing B2B past-due accounts by managing high-volume customer interactions, collecting overdue balances, and coordinating payment plans. Working closely with the Credit and Collections Supervisor, you'll prioritize tasks to achieve established goals, making a direct impact on our financial performance.

What You'll Do:

* Leverage data analysis and spreadsheet management to resolve issues and enhance collaboration with internal and external partners

* Proactively manage customer portals and daily communications from initial contact to closure, ensuring follow-up on commitments, consistent touchpoints, and alignment with past-due goals and company standards

* Promptly alert internal teams to collection escalations and recommend credit holds or write-offs

* Continuously enhance payment processing solutions for diverse customer payment types, including ACH, remittance formats, and payment cards

What You'll Bring:

* 2 years of experience in accounts receivable, credit, and collections

* You excel in advanced Excel skills, complemented by strong proficiency in Microsoft Office programs

* You possess exceptional communication, analytical, and organizational skills, all while maintaining a customer-focused approach in your collection efforts

* You exhibit keen attention to detail while effortlessly managing multiple projects

Even Better If:

* You have a bachelor's degree

Curaleaf Pay Transparency

$24-$27 USD

What We Offer:

* Career Growth Opportunities

* Competitive Pay and Benefits (Health, Dental Vision)

* Generous PTO and Parental Leave

* 401(K) Retirement Plan

* Life/AD&D Insurance, Short & Long-Term Disability

* Community Involvement Initiatives

* Employee Referral Bonuses and Product Discounts

Not all benefits listed above are available to all employees at all locations.

Curaleaf Awards and Achievements:

* 2023 Ragan's Top Places to Work

* 2022 TIME100 Most Influential Companies

* 2020 Cannabis Doing Good's Good Neighbor Award

* 2020 Minorities for Medical Marijuana's Diversity & Inclusion Award

Follow us on Social Media:

Instagram: @curaleaf.usa

Twitter: @Curaleaf_Inc

LinkedIn: Curaleaf LinkedIn

Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ( Curaleaf ) is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, JAMS, Find and Zero Proof provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction, and production. Home | Curaleaf | Cannabis with Confidence

Our corporate Social Responsibility is Rooted in Good. We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives, and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities.

Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values:

* Lead and Inspire.

* Commit to Win.

* ONE Curaleaf.

* Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should use our internal job board to apply for current openings: