Crisis Response Care Worker - Syracuse City School District : Job Details

Classified - Classified Positions - Other (Classified) Job Number 230####### Start Date Open Date 07/08/2024 Closing Date Crisis Response Care WorkerABOUT OUR DISTRICT:The Syracuse City School District is undergoing a new phase of innovation and transformation with the goal of ensuring that all students graduate high school with the skills needed to be ready for college and career. For Syracuse, all means all - including students who fall behind or have been considered hard to serve for a host of reasons. The School Board and Syracuse community have charged the Superintendent with improving student achievement, and he is seeking a dedicated and diverse team of school leaders and teachers to partner with him in moving the district toward its goals. The Syracuse City School District represents 34 schools and 4 alternative education programs, serving 19,000+ students Pre-K-12 of whom 77% qualify for free or reduced-price lunch, 18% are served by the Office of Special Education and 78% are students of color. WHO WE WANT:Successful SCSD staff are passionately committed to urban education and all in for Syracuse students. They:

• Believe strongly that all students can learn at high levels;
• Demonstrate commitment to serving urban students, schools or communities, and to closing the achievement gap;
• Demonstrate willingness to put the interests of students above all others;
• Actively contribute to a culture of high expectations in their school and district;
• Adapt seamlessly to the complexities of the urban school environment; and
• Follow current trends in education policy and research.

REPORTS TO: Chief of Student Support ServicesJOB DESCRIPTION:The Crisis Response Care Worker plays a critical role in providing immediate support and intervention for students facing crisis situations. The primary focus is on supporting students experiencing behavioral and/or mental health crisis or emotional distress, with an emphasis on ensuring their safety and well-being. This individual will be part of the District Response Team and work closely with school administrators, teachers, families/caregivers, and other relevant parties to identify and address crisis situations promptly and effectively.KEY RESPONSIBILITIES:

Crisis Intervention:

• Respond promptly to schools regarding students experiencing behavioral, mental health crisis or emotional distress.
• Assist with conducting assessments of students' behavioral or mental health status and risk factors, utilizing evidence-based screening tools and assessment protocols.
• Implement immediate crisis intervention strategies to de-escalate volatile situations and ensure the safety of students and others present.

Case Management:

• Assist in conducting thorough investigations into reported crises, gathering relevant information from various sources, including students, parents, teachers, and external agencies.
• Assist in developing individualized care plans for students in crisis, in collaboration with relevant parties.
• Maintain accurate and detailed documentation of all crisis interventions, assessments, and follow-up activities, adhering to established protocols and confidentiality standards.
• Prepare incident reports and other documentation for school records, ensuring compliance with legal and regulatory requirements.

Collaboration and Referral:

• Collaborate with school staff, community agencies, and external service providers to coordinate comprehensive support services for students and families.
• Assist with coordinating referrals to mental health professionals, community resources, or emergency services as needed for ongoing support and treatment.
• Advocate for the needs and rights of students within the educational and social service systems.

Training and Education:

• Participate in ongoing training and professional development activities to enhance knowledge and skills in crisis intervention, mental health first aid, and trauma-informed care.
• Assist in providing training and support to school staff, students, and families on recognizing the signs of behavioral threat and mental health crises and accessing appropriate support services.

Bilingual Support:

• Provide interpretation and translation services as needed to facilitate communication between students, families, and school personnel.
• Ensure that linguistic and cultural factors are considered when assessing and addressing bilingual and multicultural students' needs.

QUALIFICATIONS:

• Bachelor's degree in social work, psychology, counseling, or related field required; Master's degree preferred.
• Relevant professional experience in crisis intervention, case management, or social services, preferably in an educational or child welfare setting.
• Bilingual proficiency or multiple language proficiency are preferred.
• Strong interpersonal skills and ability to establish rapport with diverse populations, including children, adolescents, and families.
• Knowledge of relevant laws, regulations, and best practices related to child welfare, mental health, and crisis intervention.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Excellent communication skills, both verbal and written.
• Valid driver's license and access to reliable transportation.

WORKING HOURS:This position will work 40 hours per week, 12 months per year. This position is full-time. This position is exempt, overtime pay is not entitled.SALARY: The current SCSD starting salary for this position is $72,100. Additional compensation could be granted for above and beyond experience and education, per the Unit 11 contract. Job Description View Attachment