CRM Specialist - Solomon Page : Job Details

We are looking for a CRM Specialist for a top retail company in NYC! The CRM Specialist will support and drive the email, direct mail, SMS/MMS and digital targeting lists production process, coordinate the delivery of material/assets and confirm required activities are completed to meet deadlines. The specialist is accountable for the accuracy, timeliness, and consistency of all campaigns. Responsibilities:

• Manage asset receipt and validation in workflow tool, internal campaign sign-off, and timelines
• Create campaign target audience list in IBM Unica 12 tool to be delivered across different platforms (e.g Oracle Responsys, ext. vendor via SFTP/API)
• Ensure overall success of daily operations
• Serve as contact for all day-to-day email production item across multiple Optical brands (e.g LC, TO, PV)
• Actively participate in weekly production meetings with cross functional team members
• Set up email deployments including:
• A/B Subject line testing
• Set up send time optimized deployments
• Produce customer target audience list counts to size business opportunities upon business request for all communication channels (e.g email, DM, SMS, digital targeting)
• Work with other departments/partners (e.g IT CRM, TAB IT, Marketing, compliance) to ensure technical data flows are working and process are properly performed

Required Qualifications:

• Bachelor's Degree in Marketing, Analytics, or related field
• 3+ Year's of Experience
• Experience trafficking activities across multiple team members/functions
• Experience using a trafficking tool or production management software to coordinate activities
• Ability to problem solve and exercise critical thinking in a technical environment
• Must be able to work in a fast pace environment, ability to multi-task while managing multiple projects from start to finish
• Strong project management, ability to prioritize one's day
• Great interpersonal skills; capable of supporting a team environment
• Detail & process oriented
• Proficient on targeting tool (Unica 12 preferred)
• Proficient in Microsoft Office
• Adobe Analytics preferred
• QA email rendering and functionality
• Troubleshoot and resolve data related issue
• Perform data testing
• Circulate proofs for approval
• Experience with SQL, Unica IBM 10/12, and Oracle Responsys preferred
• Customer digital targeting experience is ideal

If you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit:solomonpage.com and connect with us onFacebook , andLinkedIn . Opportunity Awaits.