Customer Account Manager / Project Manager - Seyer Industries : Job Details

Department: Account Management Close Date: 12/15/2024 Full Time St Peters, Missouri, United States -DescriptionWe are looking for a Customer Account Manager/Project Manager!WE OFFER GREAT BENEFITS!A trimester four-month period monetary incentive based on meeting standard operating margin and inventory turn goals while meeting delivery and quality commitments.Start accruing vacation from day one! Accrued each pay period, you will receive 80 hours of paid time off in your first year. Begin accruing three weeks of vacation upon three years of service.Anniversary paid day off awarded each year.Nine 9 paid holidays including the day after Thanksgiving, Christmas Eve, and New Year's Eve.Complete benefits package including Health, Dental, Vision, and Voluntary Life.Benefits Paid 100% by Seyer Industries: HealthiestYou Teledoc services, Basic Life Insurance, Accidental Death and Dismemberment, Employer Assistance Program EAP, Short-term disability, Long-term disability, and Parental Leave.401k with employer match - Seyer Industries will match 100% of the first 3% of pay you contribute to the plan; plus 50% of next 2% contributed.Working at Seyer Industries isn't like working at other manufacturing companies. Our commitment to employee engagement, collaborative spirit, emphasis on achieving results, dedication to continuous improvement, and high expectations offer a different culture. At Seyer Industries, our annual average turnover rate is mind-blowingly low at 7% the industry average is 40%. And there is a good reason why our average tenure is 9 years - people that come to work at Seyer Industries end up staying.ABOUT SEYER INDUSTRIESFounded in 1957, Seyer Industries is a small business located in St. Peters, Missouri, specializing in high-complexity machined parts and assemblies for the aerospace and maritime industries. Seyer is a turnkey supplier with extensive capabilities, including CNC machining, design engineering, mechanical assembly, chemical processing, painting, kitting, welding, and NADCAP-certified penetrant and magnetic particle inspection. Our team is comprised of individuals proudly committed to the objectives of quality and productivity.Duties and Responsibilities:Serves as the primary post-award contact with the customer, ensuring a successful business relationship for our company.Responsible and accountable for managing cost, schedule, and contractual requirements for assigned projects.Focus on preventing and resolving problems with projects and customers.Identify and pursue growth opportunities with customers.Create and manage project plans with attention to cost and schedule needs, and guide them to completion.Use influence internally and with customers to achieve desired outcomes.Prepare and present regular project review updates internally.Monitor jobs and projects and provide regular updates to customer.Analyze projects and customer relationships to assess risk cost, schedule, technical, etc., opportunities, and take corrective action when things are off track.Coordinate personnel, schedule, and costs needs with other groups to accomplish objectives.Communicate with excellence to our customers to ensure that their needs are understood and addressed.Responsible for change order management, including cost and delivery impacts.Recognized as the Face of the Customer within Seyer Industries, and the Face of Seyer Industries to our customers.Requirements, Skills, and Qualifications:3 to 5 years of experience in the manufacturing industryExperience interfacing with customers preferably in manufacturingExcellent verbal and written communication skillsPositive attitude and ability to work with all personalitiesProficient in MS Office programs, Excel, Word, Access Project a plusSelf-motivated and takes initiativeCritical thinking and problem-solving abilitiesOrganizational skillsBusiness acumen preferredFamiliarity with drawings/blueprints is a plusAll job offers are contingent on the successful completion of a pre-employment drug test and background check.EOE disability/veteran -We are an Equal Opportunity Employer and do not discriminate. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Reasonable Accommodation: If you need an accommodation seeking employment with Seyer Industries, please email jobs@. Accommodations are made on a case-by-case basis.#J-18808-Ljbffr