Customer Analyst - Network ESC A Division of Network Temps : Job Details

Requirements:

· Bachelor's degree in Supply Chain or Business Administration or related field.

· At least 3-5 years related work experience in a related field in a corporate environment.

· Demonstrated analytical skills and problem solving ability

· Strong and rapid decision-making ability.

· Proven organizational and strategic planning skills.

· Excellent interpersonal, oral and written communication skills.

· Understanding of SAP processes preferred.

· Able to handle difficult or challenging master data situations with diplomacy, tact and professionalism.

· Strong computer skills using Microsoft Windows and Excel Programs.

· Exposure to Lean Six Sigma knowledge and practice

· Experience with robotic process automation in finance or supply chain a plus.

Tasks, Duties & Responsibilities:

· Support the vision of modern ways of working in customer master activities.

· Lead the activities of customer master and the team to meet / beat established goals and to align with industry standards.

· In accordance with internal control norms, run and review customer master maintenance reports, recommend data cleansing and review with finance and obtain approvals, archive results.

· Prepare and distribute monthly reporting

· Streamline and transform internal processing / drive change in Supply chain including implementing robotic process automation and lean flow principles.

· Provide ongoing training and inquiry supporting the department analysts / specialists and maintain process procedures, assisting in any customer master related advice or problem resolution.

· Interact with audit teams and Internal Control during audit periods and participate in the resolution of any open audit items

• Manage and advise customer master-related inquiries and problem resolution

• Key Customer Master-specific reporting and metrics for visibility of business – Power Bi

. Requirements:

• Must possess strong computer skills in Microsoft Office, specifically Excel

• High level of technical knowledge in SAP Master Data

• Knowledge and use of Power Bi optimal

• Must be highly detail-oriented with a strong focus on data integrity

• Strong written and verbal communication skills

• Strong analytical and project management skills

• Ability to prioritize and meet deadlines within specified time constraints

• Ability to operate in a team environment and adapt in changing work environment