Customer Analytics - Global Channel Management : Job Details

About the job Customer Analytics Customer Analytics needs 5+ years leading analysis & reporting activities Customer Analytics requires:

• BS/BA in statistics, mathematics, economics, or quantitative field
• 5+ years Analytics experience
• 5+ years leading analysis & reporting activities
• Experience with SQL an Business Objects
• Strong communication skills, with ability to explain data insight or campaign performances
• Experience analyzing campaigns to measure effectiveness
• Ability to probe and diagnose brand issues with an understanding of how to leverage database analyses to provide insights

• Deepens consumer knowledge through advanced analytics.
• Manages consumer metrics and campaign KPIs
• Manage changes/issues on OD and retail Microsite pages
• Pull reporting for retail microsite and google reviews
• Submit JIRA tickets and follow up until resolves
• Manage quarterly updates to website (update offers, expiration dates, products, etc)
• Input new locations into sprinklr
• Work with IT to get content uploaded and/or updates on the website Brand