Customer Care Agent - Cutting Edge Irrigation & Lawns, LLC : Job Details

Would you like to take the next step in your customer service career with a reputable business that will support you and invest in your potential? If so, consider joining Cutting Edge Irrigation & Lawns, LLC as our new full-time Customer Care Agent! This is your chance to learn new skills and grow professionally while providing critical assistance to our customers.

When you join our Lindale, TX office, you earn competitive compensation of $33,280.00 - $39520.00 with the ability to make a commission on phone sales. You can receive performance-based incentives. We also offer these excellent benefits:

• Comprehensive training and ongoing support to enhance techniques and product knowledge
• Opportunities for advancement and career growth
• 10,000 life insurance policy
• A positive and collaborative work environment that values teamwork and customer satisfaction

If you're ready to dive into our dynamic, fast-paced environment, apply today!

YOUR DAY TO DAY

This customer service position is the first point of contact for current and potential clients, so a positive and professional attitude is critical to your success! Speaking with customers over the phone, through email, and in person, you answer questions, address concerns, and schedule job appointments. You inform clients about our pricing and services, making recommendations based on their individual needs.

Attentively, you document your interactions and maintain an organized job calendar. When a job's coming up, you coordinate with the field technicians and service teams to ensure prompt, accurate service. You take pride in delivering excellent customer service and positive experiences!

WHO WE ARE

Our locally-owned company has been a trusted name in irrigation and lawn care for many years. We provide cutting-edge lawn mowing, fertilization, weed control, landscaping, and even fence construction services. Our mission is to transform yards into a lush paradise that will make our clients' neighbors green with envy! We owe our success to our hardworking employees, which is why we strive to provide a supportive environment, competitive pay, great benefits, and abundant opportunities for growth. With us, employees can thrive and succeed while delivering services that are on the cutting edge of greatness!

ARE YOU THE CUSTOMER CARE AGENT OUR OFFICE NEEDS?

Here are the minimum qualifications:

• Experience in customer service or a related field, ideally within the home services industry
• Excellent verbal and written communication skills with a friendly and professional demeanor
• Strong problem-solving and conflict-resolution skills
• Proficiency in customer relationship management (CRM) software or similar tools
• Ability to multitask, prioritize tasks efficiently, and work effectively in a fast-paced environment

Do you check these boxes and feel motivated to elevate our customer service team? If so, fill out our quick initial application form and take your first steps toward joining our office as a Customer Care Agent!