Customer Care Representative I - FEP - Elevance Health : Job Details

From the moment you login, youll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers - You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails. - You will partner internally to create a seamless experience for our customers and resolve potential issues. Heres what Elevance Health offers: - A career path with opportunity for growth - Ability to obtain your Associates or Bachelors degree or further your education with tuition reimbursement. - Affordable Health Insurance, Dental, Vision and Basic Life - 401 K match, Paid Time Off, Holiday Pay - Quarterly incentive bonus and annual increases plan based on performance. At Elevance Health, the team is comprised of the best and the brightest from diverse experiences, cultures, and backgrounds. The differences we each bring to the table...Customer Care, Representative, Customer, Retail, Healthcare, Skills